Top Program and Project Management Jobs in New York City, NY

Leads project and program management for Bank Tech Operations, overseeing enterprise technology backlog intake, transformation programs, executive reporting, escalations, and operating rhythms. Builds scalable processes, supports strategic transitions, advises senior technology leaders, and connects technology priorities with business outcomes. The role requires extensive process, project, program, and people management experience, along with strong analytical, communication, and executive presentation skills.

Manage US Card complaints governance processes, ensuring accurate documentation, operational efficiency, risk reduction, and compliance with enterprise complaint standards. Lead strategic initiatives, process improvements, transformation efforts, roadmaps, stakeholder communications, issue resolution, and audit or control activities. Collaborate across product, technology, operations, and channel teams to influence decisions, improve customer and agent experiences, and deliver timely outcomes.

Leads technical program management for card technology, developer experience, tooling, infrastructure, and scalable platforms. Builds and develops a world-class TPM organization, drives strategic technology decisions, identifies technical risks, simplifies complex problems, and coordinates execution across product, engineering, design, and data science teams. The role requires strong technical leadership, cross-functional influence, accountability, and experience with distributed systems, cloud architecture, mobile platforms, and Agile delivery.

Lead cross-functional projects to establish customer communications governance, improve communications across channels, manage stakeholder reviews, mitigate risks, and ensure timely implementation. The role will ultimately lead a communications creation team and drive scalable process improvements in partnership with Brand, Legal, Risk, Operations, Product, and Technology teams.

Leads strategic cross-functional projects and operational workflows for the Global Payments Network. Structures ambiguous problems into actionable plans, manages timelines and stakeholders, develops data-driven executive communications, influences decisions, and builds scalable solutions that improve associate and customer outcomes. Serves as a thought partner to leadership, supports team operations, and promotes collaboration and best practices.

Lead enterprise data governance, privacy compliance, platform migration, and change-management initiatives for Consumer Behavior Analytics. Own the Data Ownership & Governance Controls process, support the Consumer Digital Behavior Data Product, partner with Product and Engineering, manage data stewardship and remediation, and communicate milestones, risks, and blockers to leadership and cross-functional stakeholders.

Leads large-scale technical programs and builds highly scalable products and platforms. Responsibilities include identifying technical risks, guiding technology decisions with senior leadership, developing TPM teams and practices, simplifying complex technical issues, coordinating cross-functional stakeholders, and ensuring execution, accountability, and business impact across complex programs.

Leads complex corporate surveillance projects and programs supporting regulatory compliance in capital markets. Oversees surveillance tools for email, chat, and voice communications; manages roadmaps, vendor enhancements, documentation, audit trails, and stakeholder priorities. Serves as a technical interface with legal counsel and regulators, translates compliance requirements into engineering specifications, and anticipates regulatory changes. Leads, coaches, and develops project managers while driving cross-functional delivery.

Lead complex, multi-year integration and data migration programs; define large-scale integration strategies; drive application convergence; identify and mitigate technical risks; collaborate across product, engineering, design, and data science; grow TPM practice and mentor TPMs; ensure execution, accountability, and delivery of business impact.

Lead and deliver large, cross-functional technical programs for Card Tech, align stakeholders, provide technical leadership, build TPM discipline, drive platform and automation strategy, and standardize migrations to core systems.