Top Tech Jobs & Startup Jobs in New York City, NY

Lead People Systems strategy and operations, optimize and administer Workday and other HR platforms, manage a People systems team, design integrations and automations, drive change adoption and training, evaluate service delivery metrics, and recommend new tools to scale lifecycle operations for thousands of employees.

Full-cycle sales role responsible for recruiting and onboarding therapists and psychiatrists to scale Headway’s provider network. Serve as first point of contact for prospective providers, drive lead generation and conversion, provide product/process feedback cross-functionally, and use data-driven experiments to optimize growth. Compensation includes base salary plus monthly commission.

Lead development of an insight-driven CX QA program—design rubrics, configure AI-QA tools, build automation, analyze conversation data, surface root causes, produce actionable reports, and partner with operations, BPOs, and enablement to improve agent performance and customer experience.

Lead and scale revenue accounting operations under ASC 606, manage a team of senior accountants, drive month-end close, audit readiness, cross-functional initiatives, process improvements, and adoption of AI/automation to improve accuracy and scalability.