Top Tech Jobs & Startup Jobs in New York City, NY

Lead execution of customer support strategy to deliver scalable, high-value CX. Build operating frameworks, forecasting, analytics, and metrics (CSAT, FRT, churn). Manage CX tech stack projects, automate journeys and playbooks, partner with RevOps and cross-functional teams, set headcount and OKRs, and identify AI opportunities to improve efficiency and customer outcomes.

The Demand Generation Campaign Manager will execute campaigns, engage accounts, track performance metrics, and collaborate with sales and marketing teams to drive pipeline contribution.

The Outbound Business Development Representative will engage in outbound sales, qualify prospects, work with sales teams, and help shape sales strategy while building relationships with potential clients.

Manage and execute field events to drive pipeline and support sales efforts, leveraging insights to create impactful customer experiences and align with marketing objectives.

As the first Developer Advocate, you will connect the developer community with Notion's teams, create engaging content, manage developer channels, and strategize for community engagement at events.

As a core engineer on the Web Infrastructure team, you will enhance Notion's web client performance and development speed by improving load times, interaction latency, and providing tooling for product engineers.

As Enterprise Product Manager at Notion, define enterprise adoption strategies, work on product development, and ensure seamless user experience while collaborating across teams.

The role focuses on improving the startup customer journey, managing onboarding, and creating engagement programs. It involves cross-functional collaboration, tracking performance metrics, and enhancing customer experience.

Own end-to-end recruiting analytics: build trusted dashboards and pipelines (funnel, conversion, time-to-fill, capacity), create headcount and velocity models, define core metrics, drive pipeline reviews with actionable recommendations, partner with Recruiting and Finance to remove bottlenecks, and use AI to accelerate analysis and QA.

Build and operate high-signal detections across cloud, identity, endpoints, and SaaS. Improve detection platforms, automation, and triage tooling (including LLM-based workflows). Translate threat TTPs into telemetry and detections, participate in incident response/on-call, track metrics like MTTD and alert quality, and drive detection engineering improvements across the org.