Top Customer Success Jobs in NYC
Lead the satisfaction, retention, adoption, operations, and revenue efforts for global holding companies and their agency OpCo’s. Manage key client relationships, drive engagements with stakeholders, and facilitate client training and product adoption. Collaborate with sales teams, support cross-functional teams, and drive operational excellence using data-driven insights.
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As a Contract Customer Service Representative, you will provide support to Garner members via phone, chat, and email. Your responsibilities include educating members about their healthcare benefits, helping them find the right providers, and resolving inquiries. We are looking for someone with excellent communication skills, a passion for helping others, and the ability to stay calm under pressure. This is a fully remote position with a contract term until January 2024. The salary range is $17-19 per hour.
Answer inbound calls, sell insurance plans, complete online applications, input client information into CRM, participate in meetings. Must be licensed in multiple states, have FFM certification, call center experience, and be fluent in Spanish.
Featured Jobs
The Vice President, Customer Success at Kargo is responsible for strategically taking the customer success group to the next level through staff training, client relations, strategic planning, and account management. They will build and maintain strong client partnerships, manage national customer success team goals, and drive successful delivery on client projects.
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The Research Specialist at Collectors is responsible for identifying and classifying various collectibles for entry into the PSA specification database. This role requires knowledge of trading cards, tickets, and sports collectibles, as well as strong research, communication, and problem-solving skills.
The Quality Specialist provides direct Quality support to a production area, ensuring product/process quality, adherence to Good Manufacturing and Documentation Practices, and completion of quality checks. They also collaborate with Operations and Technology to ensure compliance with regulations and cGMPs.
Seeking a strategic leader to join as the Vice President of Customer Experience at GameChanger. Responsible for shaping and executing customer-centric strategies to drive customer satisfaction, loyalty, and advocacy. Will champion the Voice of the Customer, analyze data-driven insights, develop customer experience strategies, and lead a high-performing team.
As the Manager of Provider Success at Headway, you will lead a team focused on the growth and retention of valuable provider segments. Your responsibilities include mentoring the team, developing customer success strategies, tracking key metrics, collaborating with different departments, and training the team to deliver exceptional service. You will play a critical role in optimizing provider satisfaction and success metrics to enhance the customer experience and increase revenue.
Responsible for launching new products, managing business relationships, and engaging in product promotion within assigned accounts. Must possess strong sales and strategic business development skills.
As a Customer Experience Associate at DraftKings, you will provide exceptional customer service, manage communications across various channels, promote the brand through conflict resolution, and advocate for players. This role requires working shifts including weekends and proficiency with Zendesk and Microsoft Office.
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