About Q:

Managed by Q is the platform for office management. Q makes it easy to run an office by connecting offices to services, including cleaning, maintenance, office administration, IT, and security. Companies use Q’s marketplace to discover vetted service providers, request project quotes, schedule work, and pay for office services, all in one place. A solution for recurring and ad-hoc office needs, Q saves companies valuable time and supports office operations for thousands of businesses nationwide.

About the role: 

Q is looking for a Director of Sales Operations to build and lead our Sales & Customer Operations team. You will work closely with sales, account management and marketing to build out a strong operational infrastructure to support a rapidly growing team. You will be a critical part of Q’s continued growth and success.

About you:

• You are an experienced sales operations leader, and a salesforce expert with strong analytical skills. 
• You are great with people, and deeply understand the needs of a sales team. You don’t carry a quota, but you think like a salesperson - sales is in your DNA.
• You know how to identify areas for improvement in sales process and structure, and to proactively drive change.
• You understand how to build strategy and execute with buy-in from multiple departments.
• You have strong communication skills, are highly organized, and can juggle working on multiple projects at once.
• You are highly motivated, and love the fast pace of a high-growth startup environment.

Responsibilities:

• Build and lead a world class sales operations team to support a rapidly growing business
• Analyze sales and account management activities and metrics to identify areas for improved efficiencies and accelerated growth
• Engage with sales reps, account managers, and sales leadership to get ongoing feedback on the sales process and structure, and to drive improvements
• Design and develop weekly reporting to provide ongoing trend analysis and insight to sales management and company leadership
• Project manage key cross functional initiatives for new tools, systems and processes supporting the revenue generating teams
• Ensure adoption and optimization of all tools, processes and policy
• Support ongoing optimization of sales and account management territories
• Own tracking and reporting on commissions for sales and account management

Qualifications:

• 5-7+ years of sales operations or a mix of finance, sales and sales operations experience
• Preference given to experience in SaaS companies, or B2B, subscription businesses
• Experience managing, leading, and developing a team
• Deep knowledge of CRM systems, preferably Salesforce, and other sales enablement tools
• Experience researching and implementing new sales tools to aid the workflow of high performing sales and account management teams

Benefits:

• Ground floor opportunity at one of the fastest growing companies in the world
• Competitive salary
• Generous Stock Options
• 100% coverage for medical, dental, and vision insurance
• An insanely supportive, hardworking team, building something BIG