Intersection is a technology and media company redefining the urban experience. Leading the effort behind LinkNYC, the largest and most advanced public Wi-Fi and street furniture network in the world, Intersection connects the digital and physical worlds to make cities more livable and connected. Intersection is paving the way for advertisers to leverage emerging digital platforms and experiences in combination with physical advertising solutions.

The Head of Sales Strategy and Operations is a senior leader responsible for leading and partnering across teams to optimize campaign execution, performance and revenue for all of Intersection’s revenue businesses. In this key role, you will be a strategic leader at the center of Intersection’s sales, product and operations organizations. You will be responsible for establishing, with key technology leadership, Intersection’s ad technology stack and workflows. A key goal is to build and guide and teams that can effectively ensure successful forecasting, pricing and delivery of advertiser campaigns.

Responsibilities

Ad Operations and Inventory Management

• Lead campaign delivery and trafficking across all of Intersection's media placements
• Develop and build an inventory management philosophy and implement that philosophy in systems and with processes
• Lead trafficking teams across LINK, Digital Out of Home, and static placements to ensure delivery in full of sold campaigns
• Own the business relationship with Intersection's ad technology partners including ad serving, CRM and analytical suite(s)

Pricing and Yield

• Build a pricing and yield team responsible for developing and maintaining Intersection's rate cards and pricing policies
• Develop and standardize inventory reporting and analysis to ensure that Intersection is maximizing top-line revenue and profitability
• Support Business development and leadership teams in support of deals to expand inventory
• Partner with Finance teams to provide executives deep-dives into Intersection's revenue, Sales and inventory positions
• Develop pricing exception policy and review process

Account Management

• Develop the account management team, focused on supporting sales in four key areas: media plan development, asset collection, campaign management and reporting, and campaign upselling.
• Lead the effort to streamline Intersection's forecasting processes in support of the vision of one proposal, one contract and one report
• Develop processes combining ad operations and account management to ensure timely and efficient asset collection and review
• Lead team to Build workflow documentation and training development to decrease ramp time for new account managers

Sales Operations

• Oversee a small team tasked with improving Sales effectiveness and efficiency
• Serve as the senior business owner for Intersection's CRM system (salesforce.com) and partner with Sales and Product leadership to implement and enhance the CRM system and reporting
• Providing core reporting and specialized project management to the CRO and CEO

Requirements

• An entrepreneurial mindset with a strong work ethic and ship-oriented mentality
• A passion for understanding, the market, competitors and Intersection’s unique capabilities
• Demonstrated data-driven thinking, with excellent quantitative skills
• Experience leading a product team that leverages data to better understand customers, and deploy solutions to create customer value and enhance overall experience.
• Experience working with senior leadership to define long-term company goals, product strategy and execution cycles
• 7+ years directly managing high-visibility products and teams
• An advanced degree in business, engineering, or a related field, or equivalent experience
• Experience in digital publishing, advertising or marketing platforms is preferred, but not mandatory

About Intersection:

Intersection is a technology and media company redefining the urban experience. Leading the effort behind LinkNYC, the largest and most advanced public Wi-Fi and street furniture network in the world, Intersection connects the digital and physical worlds to make cities more livable and connected.

The largest municipal media company in the U.S., Intersection develops cutting-edge media platforms and offers nationwide media assets to provide advertisers the creative solutions they need to reach their audiences. Through our design and technology consultancy, we deliver digital strategy and products for the world’s leading organizations and businesses, creating compelling experiences that are more connected, more seamless, and more human.

With 10 offices, media in 60 markets, and 600+ people across the United States, we are technologists, media experts, engineers, designers, and strategists working together to create value for citizens, governments, and brands and improve life in cities around the globe.

Intersection is an Equal Opportunity Employer.