Retail Sales Associate (Peloton Pro)
Founded in 2012, Peloton is an innovative tech company that has transformed the at-home fitness experience by creating a bike that merges high-design with modern technology to provide at home access to live streaming and on demand indoor cycling classes led by elite instructors. With a state of the art studio, the best instructors and content distribution, Peloton delivers an intense high-energy workout that motivates, while positively changing the mind and body – all from your home.
As a company Peloton believes in taking risks and continuously challenging the status quo by continuously innovating and improving. We put our users, members and customers first and we obsess over every touch point of the member experience – be it the studio, product or showroom. We like to hire the best and encourage all our associates to think like owners. Most importantly, we know that together we go far.
THE ROLE:
Energetic, enthusiastic and results driven, our Sales Associates - whom we call a Peloton Pros, are the front line business drivers. Peloton Pros exhibit a keen knowledge of our product, services and company. Above all, Peloton Pros are strong communicators who are able to understand the needs of their clients, build long lasting relationships with these clients and build a solid network for sales.
RESPONSIBILITIES AND REQUIREMENTS:
- Focus on achieving and exceeding individual sales goals
- Maximize sales through excellent customer service, product knowledge and merchandise presentation
- Proactively utilize Salesforce to record and maintain client information and preferences to drive your business
- Develop a deep knowledge and understanding of Peloton's products and brand image
- Phone and email outreach to both established and developing clients to communicate updates, events and follow-up
- Provide outstanding customer service at all times
- Work professionally with fellow sales associates in a team environment
- Help to maintain visual/physical standards of store
EXPERIENCE/ATTRIBUTES REQUIRED:
- Prior sales experience - preferably in a customer focused environment
- Entrepreneurial spirit; desire to exceed sales goals
- Enthusiastic, energetic and personable professional demeanor
- Excellent written and verbal communication skills
- Ambitious, hardworking and team oriented
- An appreciation of fitness and a healthy lifestyle
- High school graduate or equivalent
- Flexibility to work nights, weekends, and holidays
- Proficiency with MS applications (Word, excel, etc), Apple Products and Salesforce a plus
At Peloton, the health and well-being of our employees is of the utmost importance to us. In addition to a competitive base salary with generous bonus potential, we are proud to offer a comprehensive benefits plan and paid time off to all full-time employees. Peloton is an equal opportunity employer and hires only on the basis of skills and experience.