The Opportunity:

Shutterstock needs a passionate Sales Support Administrator (SSA) to join our Global Sales Partner (GSP) team. The GSP team works exclusively with Shutterstock’s global resellers.

You’ll be working alongside our talented team of GSP Client Success Managers and Partners. You’re there to save the day and lend a hand by handling important internal administrative tasks on their behalf, while they’re maintaining our relationship with clients.

This role is based in our Manhattan headquarters in the Empire State Building, from 9am- 6pm EST.

Ideally (not required) you can fluently read and write in English and one of the following languages:

• Spanish
• French
• German
• Italian
• Portuguese
• Other

Responsibilities:

• Working closely with Account Managers and Client Partners
• Sales Support Admins will support the GSP Team at Shutterstock, contributing to the quality of account management and helping the sales team meet its targets by handling internal administrative tasks
• Facilitating multiple types of customer requests, such as new account setups, invoicing and purchase order processing, handle all bulk downloads requests, entering all content and research requests and other manual processes.
• Ability prioritizing work from 
• multiple stakeholders in different geographies, while being highly detail oriented.
• Working internally, cross-departmentally on behalf of the Enterprise Sales Team to provide timely responses to our customer queries.
• Ability to adapt quickly to new processes and system changes with a positive approach.
• Contribute to the Sales Support team success by training new peers and assisting with the onboarding of new hires

Requirements:

• At least 1-2 years of administrative experience
• Strong data entry skills
• You consider yourself a problem-solving ninja
• Strong attention to detail 
• You enjoy working in a team environment
• You’re proficient in Microsoft Office Suite
• At least one additional language is required: either Portuguese, Spanish or French

About Shutterstock:

Shutterstock, a global technology company, has created the largest and most vibrant two-sided marketplace for creative professionals to license content - including images, videos, and music - as well as innovative tools that power the creative process.

The company has expanded its portfolio to include Bigstock, a value-oriented stock media agency; PremiumBeat, a curated royalty-free music library; Rex Features, a premier source of editorial images for the world's media; and Webdam, a cloud-based digital asset management platform for businesses, as well as Offset, a high-end image collection.

For more information, please visit www.shutterstock.com and follow Shutterstock on Twitter and Facebook.

Equal Opportunity Employer, M/F/D/V