Territory Manager

| New York, NY, USA | Hybrid
Employer Provided Salary: 105,000-132,000 Annually
Salary data is provided by the employer. Please note this is not a guarantee of compensation.
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About Flexport: 

At Flexport, we believe global trade can move the human race forward. That’s why it’s our mission to make global commerce so easy there will be more of it. We’re shaping the future of a $8.6T industry with solutions powered by innovative technology and exceptional people. Today, companies of all sizes—from emerging brands to Fortune 500s—use Flexport technology to move more than $19B of merchandise across 112 countries a year. 

The recent global supply chain crisis has put Flexport center stage as we continue to play a pivotal role in how goods move around the world. At a valuation of $8 billion, we’re experiencing record growth and are proud to have the support of the best investors in the game who believe in our mission, solutions and people. Ready to tackle global challenges that impact business, society, and the environment? Come join us.

The opportunity:

The Global Partners team is building a Certified Partner Network for the 100+ countries where Flexport does not operate directly.  Partners provide global reach and the local presence and expertise to complete Flexport’s global offering. Flexport provides technology and processes for Partners to seamlessly integrate into the operation, such that operating through a partner is indistinguishable from operating directly with Flexport. The Client experience should be seamless - no matter who is moving the freight.

As a Territory Manager, you own the partnership strategy, sourcing, negotiation and management for Canada, Brazil and Central America.  You will work with regional operations, demand, and trade lane leaders to design custom solutions for clients, negotiate competitive rates with our forwarding and customs partners, triage escalations and drive demand through the Partners in the countries you manage.  You will operate at both a strategic and operational level, ensuring we exceed Client expectations with each shipment. 

You should have: 

  • BA/BS in Business, Engineering, Mathematics, International Studies or related field
  • 6+ years of professional experience in logistics or supply chain, including experience in P&L management and vendor/client/partner management
  • Excel at managing partner relationships, negotiating to find win-win solutions, and proven ability to connect at multiple levels in an organization 
  • Strategic mindset and ability to execute end-to-end with world class follow through
  • Bilingual in English and Spanish required; Portuguese is a plus.
  • Strong problem-solving skills, with a proven ability to thoroughly analyze operations, perform deep dives, and identify root causes to develop effective solutions.
  • A "compliance first" attitude to keep our regulators happy and enthusiastic about Flexport since we operate in a heavily regulated industry.

The range displayed on each job posting reflects the minimum and maximum target for new hire salaries for the position across all US locations. Our salary ranges are determined by role, level, and location. Within the range displayed, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education and / or training.

The US base salary range for this position: (exclusive of bonus, equity and benefits.)

$105,000$132,000 USD

At Flexport, our ability to fulfill our mission of making global commerce easy and accessible relies on having a diverse, dedicated and engaged workforce. That is why Flexport is committed to creating and nurturing an environment where anyone can be their authentic self. All qualified applicants will receive consideration for employment regardless of race, color, religion, sex, national origin, age, physical and mental disability, health status, marital and family status, sexual orientation, gender identity and expression, military and veteran status, and any other characteristic protected by applicable law.

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Technology we use

  • Sales & Marketing
    • SalesforceCRM

Location

We're in Chelsea near the Flatiron Building. We’re surrounded by world-class restaurants, great access to transit, and tons of inspiration!

An Insider's view of Flexport

What’s the vibe like in the office?

Our office can be described as positive and lively. The open floor plan allows collaboration to constantly flow amongst teams. In addition, we have private offices and phone booths when we need to hide away, focus, or have meetings with our teams.

Nicole

Senior LCL Associate

What projects are you most excited about?

The projects I’m most excited about are centered around people development. From our candidate experience, to onboarding, skill mastery, and promotions, it’s imperative that we challenge the status quo.

Jessica

Sales Development Manager

What makes someone successful on your team?

Be organized, intellectually curious, and ready to jump in and roll up your sleeves starting from Day 1.

Mike

Global Operations Manager

What is your vision for the company?

At Flexport, we want to make trade easier for every business. We support our clients by making international shipping easier and more efficient. For me, my goal is to create an office culture where people feel empowered in their roles, enjoy collaborating with one another, are challenged to solve real-world problems, and have fun while doing it!

Kaitlyn

NY GM | SVP Sales & Account Management

How has your career grown since starting at the company?

I've grown while working at Flexport because we're encouraged to learn new things, take on leadership roles, and to step outside of your comfort zone. This job has challenged me to constantly improve, both personally and professionally.

Sara

Global Operations Associate

What are Flexport Perks + Benefits

Flexport Benefits Overview

Flexport is an employee forward company. We know that life comes first and want you to take the time you need with our flexible paid time off program. We offer 100% covered health, vision, and dental insurance, 401K, performance bonuses, stock with a 10-year tax option, commuter benefits, a generous maternity (18 weeks with a phase back program that offers reduced hours and flexible schedule during their first month back) and paternity leave (8 weeks), free lunch and snacks, dog-friendly offices, pay equity, career advancement, and more.

Culture
Volunteer in local community
Flexport holds an annual volunteer week for different offices to get involved within their local communities. Flexport also offers 10 hours of paid volunteer work each year!
Partners with nonprofits
Open door policy
OKR operational model
Team based strategic planning
Open office floor plan
Flexible work schedule
Diversity
Dedicated diversity and inclusion staff
Mandated unconscious bias training
Diversity manifesto
Health Insurance + Wellness
Flexible Spending Account (FSA)
Disability insurance
Dental insurance
Vision insurance
Health insurance
Life insurance
Wellness programs
Team workouts
Flexport NYC partners with awesome fitness organizations in the local area to hold monthly workouts for our employees!
Financial & Retirement
401(K)
Company equity
Performance bonus
Child Care & Parental Leave
Generous parental leave
Family medical leave
Return-to-work program post parental leave
Vacation + Time Off
Unlimited vacation policy
Flexport's flexible PTO policy allows employees to take as many days off as they need, providing they get manager approval.
Paid volunteer time
Flexport encourages employees to give back with paid volunteer time off up to 10 hours per year.
Paid holidays
Flexport gives all full-time employees paid time off to observe all major holidays.
Paid sick days
Office Perks
Commuter benefits
Flexport offers pre-tax commuter benefits for all full-time employees.
Free daily meals
Flexport provides catered lunches Monday - Friday and stocks our kitchen with breakfast foods for employees to enjoy in the morning.
Free snacks and drinks
Flexport has a fully stocked kitchen including unlimited snacks, cold brew, and kombucha on tap!
Company-sponsored happy hours
Pet friendly
Recreational clubs
Relocation assistance
Professional Development
Lunch and learns
Promote from within
Mentorship program

Additional Perks + Benefits

We're proud that we collectively speak over 40 languages and live on 3 continents. We strive to create a workplace where candidates, employees, and all community members within Flexport’s ecosystem of connected organizations are encouraged to share their stories, celebrate their cultures, and learn from one another. Joining Flexport means joining a truly global community.

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