Top Customer Success Jobs in NYC

As a Senior Specialist in Executive Visual Storytelling at ServiceNow, you will be responsible for producing and editing video content for internal and external channels to highlight the mission, products, and people empowered by the company. Your work will contribute to positioning executives as visionary leaders on key topics and in important moments. You will collaborate with various teams to communicate the company's vision and impact through different mediums and channels.

Manage daily relationship with call center vendor operations, ensure optimal service levels, identify friction in customer experience, onboarding/offboarding vendors, manage staffing estimates, collaborate with internal teams, lead and inspire workforce.

The AML Sanctions Compliance Senior Specialist will be responsible for overseeing SoFi's sanctions screening and reporting program, conducting investigations, ensuring compliance with regulatory requirements, and supporting general Client Investigations Unit activities.

Evaluate long term disability insurance claims, make claim decisions, interact with stakeholders, manage caseload, analyze information for claims determination, calculate benefits, and ensure compliance with regulations.

The Client Strategy Manager at PwC focuses on positioning the firm's brand in the marketplace, driving revenue growth, developing communication programs, and implementing pricing strategies. Responsibilities include managing client relationships, business development, and internal account management activities. The manager also works with sales and marketing teams to drive consistency in executing client relationship strategies and sales frameworks.

Join the Loyalty Advocate team at Loom (Atlassian) to drive end-to-end success, renewal and growth leadership, strategic alignment, data-driven decision-making, customer advocacy, and team contribution. This role offers a competitive salary range with benefits, bonuses, and equity opportunities.

The Veterinary Services role involves providing medical and scientific information on animal health products, managing product performance complaints, interacting with clients, contributing to scientific training programs, and collaborating with sales teams.