Professional services firm PwC recently announced a partnership with AWS in which the firm will help businesses adopt Amazon Quick, an AI assistant built to automate workplace tasks and connect fragmented workflows. The low-code platform combines rules-based automation with generative AI and human oversight to pull data, build dashboards and route work across applications without requiring users to write code.
PwC is using the AWS tool internally and deploying it for clients across sales, finance, supply chain and IT. At one U.S. financial services organization, PwC built a self-service tool with Amazon Quick that analyzes documents and surveys to prioritize IT investments, cutting a process that took weeks or months down to days.
Additionally, PwC is building automated workflows for a technology company’s B2B sales team, which spent more than 60 percent of the day on administrative tasks and lost over 20 hours monthly switching between 16 or more systems.
