Teams at 8am (Formerly AffiniPay)

Own performance observability and testing for a microservices-based AWS SaaS platform. Design and run load/stress tests, analyze logs and metrics, define KPIs and CI/CD performance gates, forecast capacity risks, and collaborate with platform, security, and product teams to prevent customer-facing performance issues.

Own and lead onboarding for new customers of DocketWise, ensuring successful implementation, training, and early adoption. Manage customer communications, customize onboarding plans, track milestones in Salesforce, run Zoom sessions, partner with Sales/Product/Services, and drive customer satisfaction and retention during the first 90 days.

The Marketing Backend Developer will build and maintain backend services and APIs for marketing operations, ensuring reliable data flow and system integrations, with a focus on performance and scalability.