Advanced Call Center Technologies

Advanced Call Center Technologies (ACT) is a 100% employee-owned provider of performance-driven contact-center and back-office support services. Established in 1997, it delivers domestic, nearshore, and offshore outsourced call-center solutions, including customer service, sales and marketing, fraud detection and prevention, dispute management, retention, application fulfillment, and customer-experience support. ACT serves financial services, mortgage, telecommunications, healthcare, cable, retail, technology, and public-sector organizations.