Jobs at AHEAD

The Senior Specialty Solutions Engineer will focus on network and network security solutions, collaborating with sales teams and vendors to deliver tailored technologies for clients, while leading engineering efforts and mentoring junior members.

The Senior Client Solutions Engineer leads technical sales efforts, designs solutions, and builds relationships with clients. They assist with strategies in cloud infrastructure and technical presentations, aiming to drive sales and enhance client engagement through their expertise in data center technologies.

The Sr. ServiceNow Solutions Engineer will design solutions, support sales teams, and mentor junior members, specializing in SecOps and IRM areas.

The AI Sales Specialist will develop sales strategies, engage clients, manage relationships, negotiate contracts, and provide insights on AI technologies to drive business value for enterprise clients.

The Principal Consultant leads AI and digital transformation engagements, guides clients in identifying AI opportunities, builds strategies and roadmaps, implements solutions, and develops teams to achieve measurable business outcomes.

Manage post-booking order execution for assigned accounts: monitor order progress, update systems with shipment and tracking details, coordinate procurement/logistics/warehouse/account teams to resolve blockers, investigate discrepancies, escalate exceptions, and support high-volume delivery planning while improving processes and order visibility.

Lead architecture, implementation, and operations of multi-tenant Privileged Access Management (PAM) services (primarily BeyondTrust) for MSP customers. Design secure privileged workflows, integrate PAM with identity/ITSM/SIEM, automate onboarding and lifecycle tasks, maintain high-availability PAM infrastructure, conduct risk assessments and audits, mentor team members, and act as PAM subject matter expert for managed services engagements.

The Renewal Specialist manages the renewal lifecycle for software and hardware maintenance contracts, ensuring timely renewals, customer satisfaction, and revenue growth through collaboration with Sales and Customer Success teams.

Lead architecture, design, development and deployment of ServiceNow (ITOM) solutions. Mentor and lead project teams, run client workshops and demos, design integrations, contribute to presales, maintain expert certifications, and provide thought leadership across complex, multi-resource programs.

The Senior Technical Consultant will lead the deployment of software-defined networking solutions, acting as a technical expert while working with clients and managing projects.

Manage customer onboarding, engagement, training, and support for the Hatch platform. Define processes, collect feedback, analyze user engagement metrics, collaborate with product teams, and create scalable best practices to drive adoption and continuous value.

The Senior Cloud Engineer manages cloud environments, provides advanced operational support, mentors engineers, and oversees incident resolution while liaising with customers to drive platform improvements.

The Senior Data Engineer will design, build, and support data environments, orchestrate pipelines, and implement data solutions for advanced analytics and machine learning, working closely with project teams.

The Senior Project Manager oversees technical projects, utilizes Agile/Scrum methodologies, manages team dynamics, addresses risks, and ensures client satisfaction while maintaining robust project documentation and communication.

The Senior AI Engineer will develop and deploy multi-agent systems, automate workflows, integrate enterprise systems, and mentor junior engineers while ensuring quality and security compliance.

The Client Operations Specialist manages client transactions, supports Client Directors, coordinates with internal teams, and maintains strong client relationships to enhance customer satisfaction and profitability.

The Senior Technical Consultant for ServiceNow will design, develop, and deploy solutions. Responsibilities include leading teams, mentoring staff, and ensuring quality delivery of projects on the ServiceNow platform.

The Platform Success Manager will oversee a book of clients, guiding their ServiceNow strategies, ensuring client satisfaction, and leading delivery teams to meet business outcomes.

The Principal Technical Consultant leads the design and implementation of technical solutions, mentoring teams, and ensuring projects meet high standards while fostering client relationships and driving business growth.

The Managed Services Cloud Engineer - FinOps supports financial management and optimization of cloud services, conducts analysis of cloud spend, implements optimization strategies, and collaborates across teams to enhance cloud cost efficiency and governance.