Jobs at Airwallex

As a Scaled Customer Success Manager, you'll manage over 1,000 SME customers, driving product adoption and revenue growth through data insights, lifecycle marketing, and customer engagement strategies, while collaborating with various internal teams.

Serve as the primary technical owner for strategic enterprise clients, delivering elevated technical support, advising on product adoption and architecture, resolving escalations, supporting QBRs, analyzing support/performance data, collaborating with sales/product/engineering, and recommending optimizations and upsell opportunities.

The Staff Product Manager will define and execute payment and billing product strategy, manage product development, and lead a team to optimize billing solutions using AI and analytics.

The Product Director will own the financial markets and financial platform product strategy, lead a team of product managers, and collaborate with various teams to drive product innovation and manage the product roadmap.

Lead Airwallex's global risk management function, developing frameworks, strategies, and partnering across teams to manage risk while enabling business growth.

Lead and scale Airwallex's global controls and obligations management framework, ensuring compliance across jurisdictions. Collaborate with various teams for regulatory documentation and audits while mentoring a high-performing team.

As Head of Corporate Legal, oversee corporate governance, M&A, and compliance while managing a global team of 10, ensuring support for strategic corporate transactions. Collaborate with cross-functional teams in a fast-paced environment.

As Head of Sales, you'll build and lead a high-growth sales organization, driving new business, account expansion, and establishing effective sales processes. You'll coach the sales team, engage with customers, and partner with product and marketing for strategy.

The Customer Success Manager manages client onboarding, enhances customer experiences, resolves issues, and ensures successful implementation of solutions for enterprise clients.

The Senior Manager, Revenue Strategy will drive growth for the US SME Sales segment by implementing strategic plans, coordinating product launches, managing budgets, and collaborating with various teams to enhance sales efficiency and customer onboarding.

Lead and scale a team of full‑cycle Account Executives to acquire and close SMB customers. Own revenue, pipeline health, deal quality, forecasting, and coaching across discovery, negotiation, and close. Build processes, metrics, CRM discipline, and a data/AI-driven operating cadence to improve win rates, deal velocity, and pipeline quality.

Lead full sales cycle for US SME customers across ecommerce, SaaS, and professional services: prospect, negotiate, close, onboard, and ramp accounts; translate technical product value; exceed revenue targets; collaborate with internal teams; represent Airwallex at events; and refine scalable sales processes.

The role involves managing travel industry partnerships, developing go-to-market strategies, growing partner relationships, and driving customer acquisition.