Teams at Akamai Technologies

The Technical Account Manager II will oversee customer engagements, providing guidance on product use, resolving technical issues, and ensuring satisfaction. Responsibilities include deployment support, performance monitoring, and customer training while building strong relationships to drive success.

Design, build, and operate scalable infrastructure and CI/CD/IaC systems. Implement observability (monitoring, logging, alerting), automate reliability improvements, mentor engineers, collaborate on incident response, and participate in on-call rotations to maintain Akamai Cloud services.

Lead architecture and design for Akamai9s Compute Platform using virtualization and cloud-native technologies. Own system design, align engineering with product, shape roadmaps, mentor teams, and collaborate across product and engineering to deliver scalable, fault-tolerant IaaS and Kubernetes-based services.