AKASA
What's It Like to Work at AKASA?
Frequently Asked Questions
AKASA isn’t just a good place to work, it’s great! Employees consistently recommend AKASA as a great place to work because of our collaborative and supportive culture, meaningful and challenging work, flexibility, strong leadership, and competitive pay and benefits.
In 2025, 92% of our employees say AKASA is a great place to work, and we achieved an engagement score of 89, placing us in the top decile of tech startups. Our employee Net Promoter Score of 38 sits in the top quartile for tech startups, and we see high offer-acceptance rates from referrals, demonstrating that employees genuinely recommend us as a great place to work. That loyalty translates directly into word-of-mouth advocacy.
This strong employee sentiment is reinforced by positive reviews on third-party sites, and external recognition like inclusion in Forbes’ America’s Best Startup Employers of 2026, in BuiltIn's Best Places to Work award across four lists and three locations, six consecutive years of Great Place to Work certification, and recognition by Black Book Market Research as the #1 most promising healthcare RCM startup of 2025.
2025 was our most successful year to date, and that momentum has accelerated into 2026. Our intentional investment in culture and connection continues to drive high engagement, rising advocacy, and employees who are proud to build, and recommend, AKASA.
AKASA Employee Reviews
What People Are Saying About AKASA
-
Team Support: Colleagues are often seen as friendly, respectful, and highly collaborative across a remote-first setup, with cross-functional work and supportive managers emphasized. The operating model includes hub days and off-sites that reinforce connection and teamwork.
-
Mission & Purpose: Work focuses on applying generative AI to healthcare revenue-cycle problems, which is described as meaningful and tied to improving health system operations and patient access. Visible partnerships and real-world deployments reinforce the sense of purpose.
-
Benefits & Perks: Offerings include unlimited PTO, robust health coverage (including no-premium options), mental-health support, One Medical membership, parental leave, and a 401(k), alongside company-funded gatherings. Remote-friendly flexibility with hub events is consistently highlighted as part of the package.
AKASA's Awards
AKASA's Benefits
Company or teams have recognition rituals for individual work
Employee feedback used to shape policies and strategy
Encourages autonomy and ownership from employees
Established employee awards to honor work and contributions
Managers give public shoutouts and celebrate employee milestones
Managers offer consistent feedback loops
Provides modern technology across teams
Provides resources to build team camaraderie
Quarterly engagement surveys to gauge employee satisfaction
Documented internal promotion policy
Posts new positions internally and encourages employees to apply
Promote from within
Provides customized development tracks
Regularly scheduled promotion review cycles for employees
Defined policies promoting a professional, respectful workplace
Defined values and mission statements
Documented operating principles
Documented policies and procedures to protect employee privacy and data
Implements team-based strategic planning
Leadership is transparent and communicative
Mistakes are treated as learning opportunities
Open office floor plan to encourage communication and collaboration
Policies promote a low-ego, team-driven culture
Prioritizes mission-driven work in decision-making processes
Uses an OKR operational model to clearly define goals and priorities
Utilizes an open door policy that encourages accessibility
Async-friendly policies, culture that encourage work flexibility
In-office days / expectations are defined
Offers a remote work program
Utilizes a flexible work schedule
Utilizes a hybrid work model
