Jobs at Alloy

Own Alloy’s People technology architecture, integrations, data pipelines, automation, migrations, reporting, and governance. Build connections between HR systems and business intelligence platforms, enable workforce self-service analytics, evaluate AI-native tools, and partner with IT and Security on access, privacy, SSO, and compliance. The role requires translating technical People systems work into measurable business impact for executives and other nontechnical stakeholders.

Lead complex, high-priority customer escalations, troubleshoot Alloy platform issues, design long-term solutions, improve tooling and documentation, mentor junior engineers, participate in on-call rotation, and collaborate with Product and Engineering to influence roadmap and product quality.

Own Alloy’s AWS cloud security program, partnering with Infrastructure and engineering teams to secure new designs, reduce infrastructure risk, manage CSPM findings, and implement Terraform-based remediations. Build SIEM and CSPM detections, alerts, dashboards, and runbooks; improve AWS permissions and network security; participate in on-call incident response; and drive root-cause remediation and preventative controls.

Own the long-term technical success of strategic enterprise accounts from onboarding onward. Advise clients on architecture, integrations, workflows, scalability, and platform adoption; develop technical roadmaps; lead executive and engineering discussions; scope solutions and migrations; identify and mitigate technical risks; maintain architecture documentation; and mentor junior team members.

Own the architecture, roadmap, administration, reliability, and data integrity of Alloy’s GTM systems, including Salesforce and related revenue tools. Build integrations and automations using APIs and iPaaS platforms, connect systems to NetSuite and Snowflake, and improve productivity and data hygiene. Partner with Sales Ops and Deal Desk on quote-to-cash, approvals, territory, and quota automation. Manage tooling vendors, establish technical standards, and collaborate cross-functionally while remaining hands-on in solution delivery.

Own Salesforce administration for Sales, Marketing, and Customer Success, including configuration, declarative automation, data quality, user support, permissions, and provisioning. Administer adjacent GTM tools such as Gong and Apollo.io, support territory, quota, and forecasting changes, and manage sandbox testing, deployments, release documentation, and user communications.

Partners with sales leaders on forecasting, territory design, quota setting, pipeline analysis, and sales performance reporting. Owns Salesforce administration, data quality, configuration, dashboards, and user enablement. Supports sales process workflows, deal desk handoffs, approvals, and quote-to-close execution. Produces ad hoc analysis and advises stakeholders by challenging unsupported conclusions and identifying trends. The role requires strong analytical, communication, Excel, Sheets, and Salesforce skills.

Manage a high-volume portfolio of mid-market SaaS customers, serving as the primary commercial contact. Drive product adoption, customer education, renewals, retention, account growth, and risk mitigation through scalable engagement programs. Monitor account health and usage trends, identify expansion opportunities, coordinate with Sales, Product, Support, and Technical teams, and communicate customer feedback to influence product development.

As a Senior Solutions Architect, lead client implementations, propose technical solutions, support integrations, conduct testing, and drive product evolution at Alloy.

Design and build a scalable partner integration platform, lead full-stack development (frontend and backend), collaborate with product and vendors, mentor engineers, and deliver robust, tested customer-facing features integrating third-party data APIs and SDKs.

Own outbound sourcing strategy for Engineering roles while supporting Product and GTM searches. Build talent maps, engage passive technical candidates, conduct market research, track pipeline metrics, and improve outreach conversion. Lead Alloy’s AI-augmented sourcing workflow using tools such as Noon.ai and Gem, develop sourcing playbooks, and partner with recruiters and leadership on talent intelligence and pipeline health.

Design and build Alloy’s go-to-market technology architecture, including CRM integrations, iPaaS automations, data pipelines, and workflow improvements. Develop SQL, Python, and JavaScript scripts for data manipulation and automation; monitor data quality and system performance; support reporting and BI dashboards; troubleshoot integration issues; and advise on GTM technology, vendors, and build-versus-buy decisions. Partner with RevOps, Sales, Marketing, Customer Success, IT, and leadership to translate business needs into scalable technical solutions.

Embed with strategic enterprise accounts to architect and tune end-to-end deployments, write production code across Alloy's stack, serve as the technical partner for customers, own engineering QBRs and on-call escalations, and produce reusable platform primitives and documentation to accelerate future deployments.

The role involves designing and automating infrastructure management, improving reliability, building internal tools, and contributing to architectural decisions. Responsibilities include working with Kubernetes and managing large-scale infrastructure, while participating in on-call rotations to prevent incidents.

Own technical relationships with integration partners to enable, implement, and optimize Alloy solutions. Design partner-led implementations, create scalable playbooks, identify adoption opportunities, and collaborate with Product and Engineering to improve partner-delivered integrations and time-to-value.

The Client Enablement Lead will oversee client and internal training resources, manage documentation strategy, and enhance the onboarding experience to foster self-sufficiency and knowledge sharing.

Contribute to machine learning model design, training, and evaluation for fraud detection. Communicate findings, develop metrics, and support production ML workflows while ensuring compliance and model governance.

Lead design and delivery of large, ambiguous frontend and platform initiatives. Shape frontend architecture, standards, and shared patterns; build shared foundations and customer-facing surfaces; improve developer experience, reliability, and performance; partner with design and product; and apply AI-enabled workflows to boost engineering leverage and quality.

Own and build core backend systems for real-time fraud and risk decisioning: design performant Postgres queries and Node.js/TypeScript APIs, maintain scalable OpenSearch-backed lists, extend an AI explanation feature using AWS Bedrock and async tooling, collaborate with stakeholders and customers to define features, and drive system design for enterprise rollouts.

Own and scale partner-facing operational processes and tooling for Alloy's channel ecosystem: manage partner onboarding, deal registration, PRM administration, cross-functional launches, data hygiene, and channel reporting definitions while improving efficiency and coordinating with RevOps, Finance, Legal, and Technical Solutions.