Teams at Alorica

Provide inbound telecom customer support from a remote home office: answer calls, troubleshoot mobile and network issues, resolve billing and service inquiries, de-escalate situations, and identify sales opportunities while following quality and security standards.

The Sales Executive will focus on acquiring new BFSI clients, managing complex sales processes, and building relationships with senior decision-makers. Responsibilities include strategic prospecting, consultative selling, and collaboration with internal teams to customize BPO solutions for banking, financial services, and insurance sectors.