Jobs at AlphaSense

The Customer Success Manager will enhance client engagement, drive product adoption, and build strong relationships within strategic accounts in financial services, using data-driven insights and technical expertise.

The Customer Success Manager will ensure client engagement and satisfaction by managing a high-volume portfolio, facilitating workshops, and driving strategic growth opportunities.

Lead and expand a portfolio of strategic Financial Services enterprise accounts, protecting and growing revenue through retention and expansion. Build C-suite relationships, run QBRs, drive adoption and onboarding, identify churn risk and white space, collaborate with sales and product, and travel frequently to major financial hubs to deliver executive briefings and ROI-driven outcomes.

The Financial Data Application Specialist engages with clients to promote AlphaSense's financial data solutions, offering training and support. They build client relationships, act as subject matter experts, and collect feedback for product improvement.

Lead a pre-sales team of consultants, collaborating with account executives, managing team performance, and driving strategy for business growth in financial services.

The role focuses on creating AI-powered design experiences, leading design discussions, mentoring team members, and ensuring product quality through collaboration with cross-functional teams.

The Customer Success Manager ensures clients realize measurable outcomes by optimizing their journey and driving product adoption through engagement, training, and collaboration with sales teams.

Account Managers own long-term outcomes for high-value clients in Financial Services, ensuring renewals, customer health, and expansion opportunities while operating in a fast-paced environment.

As a Desktop System Software Engineer, you will manage endpoint configurations, diagnose desktop application issues, and collaborate on IT and product engineering convergence, focusing on macOS and Windows systems.

The Senior Director, Customer Success will lead the global customer success strategy, manage high-performing teams, drive product adoption, and enhance customer relationships in the Corporates and Consulting business.

The Sales Development Manager will coach the team, establish sales strategies, analyze trends for decisions, and attract talent while achieving revenue generation goals.

The role involves defining and driving a holistic developer experience strategy, improving CI/CD systems, integrating AI into workflows, and guiding internal developer platforms.

Lead executive-facing thought leadership and positioning for the CEO and select leaders, owning LinkedIn strategy, long-form content, speaking materials, and narrative during major company moments to build influence and drive engagement across AI, fintech, and enterprise audiences.

Lead product strategy and execution for AI-driven expert research: translate investor needs into AI workflows, define roadmap, run user research and experiments, collaborate with engineering/design, and drive launches while optimizing accuracy and reliability of LLM/ML outputs.

Perform outbound prospecting to identify and qualify new business opportunities with Fortune 1000 executives and investment professionals. Use email, phone, and social outreach, research target accounts, handle discovery and objections, schedule meetings for Account Executives, log activity in CRM, and consistently achieve program KPIs.

The role involves leading new content initiatives, managing cross-functional teams, and driving AI-powered investment research solutions for the AlphaSense platform.

The FP&A Manager will forecast, analyze metrics, and support resource allocation across the GTM organization, ensuring data-driven decisions and financial insights for business growth.

The Senior Account Executive will drive growth within strategic client accounts in the Financial Services market, upselling and managing relationships while collaborating with a global sales team.

The Sr. Treasury Analyst manages global cash operations, liquidity management, and cross-functional partnerships while overseeing debt compliance and treasury systems initiatives.

As a Senior Customer Success Manager at AlphaSense, you manage complex accounts in Financial Services, driving adoption and value realization through training and strategic engagement with executive stakeholders.