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Provide year-long, light-touch aftercare to housing voucher participants: monthly phone check-ins, quarterly in-unit visits, tenancy stabilization, referrals, voucher recertification support beginning month eight, liaison with providers and support network, emergency response during business hours and after hours, and maintain accurate Salesforce documentation.

Provide warm, bilingual phone-based aftercare: conduct monthly check-ins, answer participant calls, refer to community resources, escalate complex issues, and maintain accurate Salesforce documentation to support housing stability.

Provide voluntary, light-touch post-move-in support to SHARE voucher holders: proactive outreach, regular check-ins, virtual office hours, referrals, tenancy mediation, lease/recertification assistance, crisis response, documentation in Salesforce, and development of multilingual participant materials.