Jobs at Anthropic

Prepare SEC filings and advise on securities law, Nasdaq compliance, corporate governance, disclosure controls, insider trading policies, and public communications. Support the Board, committees, annual meeting, executive compensation disclosures, and investor relations. Build scalable reporting processes and provide practical guidance to executives and cross-functional teams on governance trends and regulatory developments.

Own Anthropic’s company narrative for enterprise customers, including master decks, scripts, speaker notes, and audience versions. Translate AI research and product capabilities into compelling customer outcomes, update messaging for launches, and build customer-insight and measurement loops. Align Product Marketing, Product, Research, Sales, Brand, Design, and Communications while developing Claude-enabled workflows for research, synthesis, drafting, and versioning.

Own strategic go-to-market programs from problem definition through launch, adoption, measurement, and iteration. Partner with senior leaders and cross-functional teams across Sales, Marketing, Product, Customer Success, Finance, Legal, and Partnerships. Structure ambiguous problems, build quantitative business cases, drive execution without formal authority, manage change, and report outcomes. The role also establishes repeatable templates, operating cadences, and reporting for future programs.

Build internal sales products and AI agents across the full stack, including pricing, approvals, renewals, billing handoffs, and seller workflows. Design secure agent guardrails, APIs, MCP tools, audit trails, and data-integrity controls. Partner with sales, finance, legal, and engineering; integrate third-party systems; set technical direction; lead complex projects; and operate reliable production workflows.

Owns the end-to-end activation of partner requests for US Commercial sellers, from partner matching and introductions through signed statements of work. The role tracks request status, removes blockers, handles exceptions, manages aged requests, improves matching rules and automation, tests funding programs, trains sellers and partner teams, and coordinates cross-time-zone coverage. Success depends on persistent stakeholder follow-through, consistent exception handling, and efficient partner-sales operations.

Leads Growth data science strategy, manages Product Data Scientists, and partners with product and marketing executives. Defines growth metrics, experimentation and causal inference standards, marketing incrementality, LTV, CAC, personalization, and targeting approaches. Guides high-stakes analyses, translates complex findings into strategic recommendations, and establishes analytics infrastructure and data practices. The role requires extensive data science leadership, strong product judgment, and hands-on fluency in Python and SQL.

Leads Anthropic’s partner support operation across internal specialists, BPO vendors, self-service, and AI automation. Owns tiered support design, service levels, escalation paths, knowledge content, platform configuration, quality programs, reporting, capacity planning, and operational improvements. Manages the support team, vendor performance, L2 queue, and support scorecard while translating recurring partner issues into program and systems fixes.

Leads Anthropic’s customer marketing strategy for startups using Claude. Owns co-marketing investments, founder and CEO partnerships, joint messaging, market development funds, startup storytelling, launch campaigns, and scalable programs. Partners across sales, partnerships, marketing, product, communications, brand, and legal while gathering startup feedback for leadership. Leads and develops a team of customer marketers while remaining hands-on. Advises startup leaders on storytelling and growth and represents Anthropic with executives, founders, VCs, and accelerators.

Build the technical foundation for Anthropic’s Support Technology platform. Develop backend systems, APIs, data models, event-driven workflows, support tools, and Claude-powered agents that diagnose and resolve customer issues safely. Improve billing and subscription experiences, support enterprise and partner channels, and establish reliable, observable, auditable systems. Lead cross-team technical efforts, drive root-cause fixes, mentor engineers, and set long-term technical direction while measuring customer outcomes.

Leads global reseller operations across cloud marketplace and direct resale motions. Builds standardized authorization, onboarding, transaction, billing, attribution, payout, and support processes across AWS, Google Cloud, and Microsoft. Manages reseller operations staff and vendors, coordinates with Finance, Tax, Legal, Deal Desk, and cloud alliance teams, and develops automation using Claude. Owns operational controls, transaction data quality, scorecards, launch readiness, and continuous process improvement as the program scales.

Leads Anthropic’s Customer Success organization for regulated financial services, healthcare, and life sciences customers. Builds and scales the team, develops regulated-industry success methodologies, drives adoption, expansion, retention, and customer satisfaction, and manages executive engagements and escalations. Partners with Sales, Product, Engineering, Security, Legal, and Marketing to navigate compliance, procurement, risk, and security reviews. Owns hiring, coaching, forecasting, renewal-risk mitigation, customer advocacy, and responsible AI deployment practices.

Own Anthropic’s Pacing program, coordinating cross-functional AI safety, research, policy, legal, communications, and engineering projects. Establish owners, milestones, dependencies, evidence requirements, operating rhythms, and executive reporting. Translate strategy into measurable projects, drive decisions and accountability, track public commitments, manage sensitive work, and recommend changes based on progress. The role requires technical fluency in frontier AI training, evaluation, deployment, safety, and governance, plus the ability to deliver through teams without direct authority.

Own Anthropic’s external evaluator program from partner development and contracting through technical access, onboarding, report review, and publication. Define scalable policies, workflows, permissions, monitoring, and tooling while balancing evaluator access with security and confidentiality. Coordinate researchers, engineers, Security, Legal, IT, and other teams; translate findings into accountable research and engineering work; manage risks, dependencies, timelines, retrospectives, and stakeholder communications.

Own the strategy, roadmap, and adoption of internal seller tools for configuring, pricing, quoting, approving, and closing enterprise deals. Partner with Engineering, Sales, Deal Operations, Finance, and Legal to build scalable CPQ, pricing, and approval systems. Apply AI to improve workflows while maintaining financial controls, governance, and auditability. Resolve competing stakeholder priorities and lead product launches.

Own strategy and operations for Anthropic’s Forward Deployed Engineering team, including annual planning, headcount and capacity modeling, business reviews, KPI reporting, commercial and partner economics, organizational design, and cross-functional initiatives. Build models, dashboards, and automated workflows using SQL, Claude Code, and AI agents while partnering with Finance, Legal, Revenue Operations, Sales, Product, Research, and Applied AI.

Lead privacy engineering strategy and architecture across Anthropic’s products, AI research, training data, infrastructure, and cloud environments. Build privacy primitives for data discovery, classification, lineage, access control, auditing, retention, deletion, and export. Translate regulations and consent obligations into technical controls, guide complex cross-functional initiatives, mentor senior engineers, influence company-wide privacy practices, and represent privacy engineering to customers, regulators, and standards bodies.

Build scalable full-stack infrastructure for accessible Claude deployments serving nonprofits, educators, healthcare organizations, researchers, and other mission-driven communities. Responsibilities include self-serve onboarding, identity verification, pricing and billing, provisioning, MCP integrations, multilingual and accessibility capabilities, social-impact measurement, and reliable platform operations. The role partners with product, partnerships, and field teams to rapidly develop solutions for global and resource-constrained organizations.

Own the global renewals outcome and build an AI-driven renewal system using Claude and agents. Design automated renewal workflows, data foundations, risk signals, human handoffs, and operating models for internal and outsourced teams. Lead product and engineering builders, partner with Sales, Customer Success, Finance, Billing, and Deal Desk, forecast retention, and support executive renewal conversations for major accounts.

Own product marketing for Claude’s enterprise knowledge-work products, including positioning, messaging, pricing and packaging, website content, personas, sales enablement, launches, admin communications, and analyst relations. Partner with Product, Finance, GTM, Marketing, and Partners to explain security, governance, deployment, and value to enterprise decision makers, IT, security, and administrators. Build scalable systems and use Claude to keep marketing foundations current.

Build and shape Claude Design, an AI-powered visual creation product. Responsibilities include developing user-facing full-stack features, editor and canvas architecture, real-time collaboration, import/export, shared creative foundations, and highly responsive interfaces. Partner with researchers and users to prototype vision and generation experiences, improve generated output, validate product ideas, and set technical direction for creative tools.