Teams at Anthropic

Build scalable full-stack infrastructure for accessible Claude deployments serving nonprofits, educators, healthcare organizations, researchers, and other mission-driven communities. Responsibilities include self-serve onboarding, identity verification, pricing and billing, provisioning, MCP integrations, multilingual and accessibility capabilities, social-impact measurement, and reliable platform operations. The role partners with product, partnerships, and field teams to rapidly develop solutions for global and resource-constrained organizations.

Own the global renewals outcome and build an AI-driven renewal system using Claude and agents. Design automated renewal workflows, data foundations, risk signals, human handoffs, and operating models for internal and outsourced teams. Lead product and engineering builders, partner with Sales, Customer Success, Finance, Billing, and Deal Desk, forecast retention, and support executive renewal conversations for major accounts.

Own product marketing for Claude’s enterprise knowledge-work products, including positioning, messaging, pricing and packaging, website content, personas, sales enablement, launches, admin communications, and analyst relations. Partner with Product, Finance, GTM, Marketing, and Partners to explain security, governance, deployment, and value to enterprise decision makers, IT, security, and administrators. Build scalable systems and use Claude to keep marketing foundations current.