Jobs at ASAPP

Own the platform connecting ASAPP's GenerativeAgent to the real world: API Connections, SDKs, A2A interoperability, MCP servers, telephony/CCaaS integrations, and developer documentation. Set strategy, roadmaps, prioritize work, work with engineering and customers, and define metrics and telemetry to measure outcomes.

The Principal Enterprise Architect will lead architectural discovery workshops, design integration solutions, produce reference architectures, and support customer security reviews, leveraging deep expertise in contact center technologies and AI capabilities.

The Solutions Engineer will partner with Account Directors to understand client needs, deliver product demonstrations, and recommend solutions, focusing on enterprise customer challenges.

Lead the design and implementation of scalable AI systems focusing on large language models and speech technologies, while providing technical leadership and mentoring.

Lead the end-to-end internal IT function, covering identity and access management, endpoint/device management, AI platform and SaaS administration, security/compliance support, office infrastructure, automation, and a 4–5 person IT team. Partner with Security, HR, Finance, and Engineering on audits, incident response, and tooling rollouts while driving strategy and hands-on execution.

As a Site Reliability Engineer, you'll enhance the performance and reliability of infrastructure and products by collaborating with engineering teams, automating configurations, and implementing monitoring systems.

The Research Scientist will lead hands-on research in Conversational AI, advocate for new AI applications, mentor junior researchers, and contribute to publications.

The Account Director will identify and close new customer accounts, manage sales pipelines, conduct demos, negotiate deals, and build key client relationships to drive revenue growth.