Jobs at ASM Global

Manages Barclays Center’s loading dock, mailroom, deliveries, event truck traffic, material handling, vendors, equipment, schedules, and support staff. Supervises loading and unloading operations, maintains safety and efficiency, coordinates event logistics, supports hiring and training, manages forklift and aerial lift certifications, oversees preventative maintenance, and assists with budgets, purchasing, and inventory. The role requires a flexible onsite schedule including nights, weekends, holidays, and overnights.

Supports an in-house legal team by administering legal governance, drafting and negotiating commercial, venue, hospitality, sponsorship, licensing, vendor, and service agreements, and advising on contracts, intellectual property, compliance, policies, licensing, and strategic transactions. The role also manages legal workflow, researches laws, prepares internal guidance, develops scalable legal processes, supervises employees, and supports business stakeholders across multiple operating divisions.

Leads strategic finance and FP&A for the Venue Management business, advising senior leadership on strategy, investments, venue economics, and growth. Owns budgeting, forecasting, long-range planning, management reporting, variance analysis, KPI frameworks, and performance improvement initiatives. Partners with Controllership, Analytics, HR, and IT to align financial and operational data, support ERP initiatives, ensure audit-ready results, and identify cost savings and margin opportunities.

Lead and manage Box Office operations and staff for live events, handling ticketing in Ticketmaster Host/Archtics, inventory management, financial reconciliation, ADA compliance, promoter coordination, staffing, reporting, and guest service to ensure efficient event execution and revenue accountability.

Produce and manage video, still, and motion graphics for live events. Load media to servers and show controllers, script event logs and in-arena messaging, maintain media libraries and archives, encode/upload web streams, and collaborate with Brooklyn Nets production on creative content and pre-programmed event scripts.

Serve as an HR business partner supporting venue operations at Yankee Stadium. Provide employee and labor relations guidance (union and non-union), conduct investigations, manage recruitment/onboarding, support talent development and retention, administer workers' compensation and OSHA logs, and lead engagement initiatives. Work evenings, weekends, holidays, and events as needed.

Provide client-facing audiovisual and technical support for in-person, hybrid, and virtual events: consult on requirements, configure and operate AV systems, troubleshoot hardware/software, record/edit video, support POS and venue IT, maintain equipment, document incidents, and escalate complex issues. Work on-site and support sister properties as needed, including flexible hours.

Lead and supervise security officers during events and daily building operations to ensure guest, employee, and asset safety. Resolve escalated incidents, deploy and train staff, conduct equipment checks and inventories, maintain SOPs, and document incidents while enforcing access control, fire safety, and visitor management procedures.

Supervise porters and dishwashers, manage cleaning and maintenance of kitchens, equipment, dishwashers and outdoor areas; ensure Dept. of Health readiness, safety, chemical handling, and timely completion of stewarding duties. Coordinate with department heads, enforce policies, train and direct staff, and work flexible non-traditional hours.

The Suite Attendant provides exceptional service in premium suites during events, ensuring guest comfort, cleanliness, and collaboration with kitchen staff.

The Director of Events is responsible for developing strategies to grow event sales, managing teams, and ensuring exceptional guest experiences.

The Human Resources Manager executes HR strategies, manages staffing processes, ensures compliance, promotes employee engagement, and leads training initiatives.

Lead and supervise stewarding/dishwashing operations for events and regular service, ensure sanitation and HACCP compliance, coordinate staffing and inventory, train and coach stewarding staff, support culinary/catering during peak periods, and maintain equipment and cost-control tracking.

Provide world-class guest service in a fast-paced cafe: prepare and serve food and beverages to company standards, operate POS and handle transactions, maintain cleanliness and inventory, follow food safety procedures, support opening/closing and event operations, and collaborate with team members to ensure efficient, safe, and welcoming service.

Provide day-to-day HR guidance and employee relations support, manage full-cycle recruitment and onboarding, administer leave, workers' comp, payroll support, maintain HRIS and compliance (I-9/backgrounds), coordinate learning and engagement, support union and non-union workforce, and drive HR process improvements and budget management while maintaining visible presence at arena events.

Partners with live music venue operations and hospitality leaders to deliver business intelligence, dashboards, reporting, pricing strategies, guest insights, and cost-management analysis. Supports monthly and post-event reviews, data integrity, innovation, and operational excellence initiatives. Builds relationships with clients and stakeholders, experiments with process improvements, and serves as a subject-matter expert for live music programming.

Leads strategic and operational HR support across a multi-site portfolio of arenas, stadiums, and theaters. Partners with venue and regional leaders on workforce planning, organizational design, employee relations, labor strategy, compliance, talent management, succession planning, leadership development, engagement, retention, and change initiatives. Supports salaried and hourly workforces, seasonal staffing, union environments, and consistent HR program execution across geographically dispersed venues.

Lead day-to-day operations and optimization of partner ecommerce websites to maximize revenue and conversion. Manage content, merchandising, analytics-driven trading, partner relationships, testing, and collaborate with design, development, and performance marketing teams. Responsible for site UX, KPI reporting, and ensuring brand integrity across partner channels.

Own and optimize partner ecommerce websites to maximize conversion and revenue. Manage content, merchandising, stock influence, analytics, KPIs, testing, and partner relationships. Collaborate with design, development, and marketing teams to deliver roadmap features, campaigns, and user-journey improvements while supporting performance marketing and third-party integrations.