Jobs at Axon

Designs, deploys, maintains, and troubleshoots cloud and traditional network infrastructure supporting mission-critical 911 systems. Responsibilities include AWS networking, Infrastructure as Code, Fortinet firewalls, Cisco equipment, network monitoring, packet captures, performance optimization, vendor coordination, project leadership, and mentoring junior engineers. The role is hybrid, requiring work four days per week in the New York office.

Partner with public safety agencies to understand operational needs, document business processes and requirements, configure SaaS solutions, and deliver successful implementations. Responsibilities include designing workflows, evaluating solution feasibility, translating requirements into technical configurations, administering user acceptance testing, providing training, troubleshooting, and collaborating with technical, product, architecture, and project teams.

Own and evolve tax data architecture, reporting layers, and integrations across Snowflake, D365, Salesforce, Vertex O Series, Sigma, and related systems. Lead e-invoicing enablement, Vertex administration, Alteryx workflows, testing, documentation, and change management. Partner across Tax, Finance, IT, and Business Systems to translate requirements into technical solutions and manage cross-functional initiatives supporting global tax operations.

Own end-to-end product design for emergency-response software, including new products and existing workflows. Partner strategically with Product and Engineering, conduct customer research and usability testing, prototype AI-assisted workflows, and deliver polished UX, interaction, and visual design. Extend design systems, collaborate within the codebase to ensure implementation quality, and clarify ambiguous problems across multiple product areas. This hybrid role requires four days weekly in the Manhattan office.

Lead consultative, quota-carrying enterprise SaaS sales to large U.S. corrections agencies. Build executive relationships, manage complex strategic deals, demonstrate AI-powered productivity solutions, align internal teams, represent Axon at industry conferences, and maintain accurate Salesforce forecasts. The role focuses on modernizing legacy corrections systems through Axon Records, Standards, and AI tools, with approximately 50% national travel.

Drive sales of Axon Air products, including drones, counter-drone solutions, and Drone as First Responder technology, to law enforcement agencies across a multistate territory. Develop account strategies, generate leads, manage partner and customer relationships, conduct consultative sales, forecast opportunities, track activity in Salesforce, and collaborate with cross-functional teams. The role requires deep product knowledge, strategic selling, and at least 60% travel.

Designs and implements Dynamics 365 Finance solutions supporting general ledger, payables, receivables, cash management, fixed assets, consolidations, reporting, integrations, and project accounting. Partners with finance and technology stakeholders to optimize processes, deliver projects, ensure data integrity, and advise leadership. Evaluates AI, Copilot, automation, analytics, and Microsoft cloud capabilities for finance applications. Provides training, documentation, mentorship, audit support, and leadership for finance systems initiatives, including merger and acquisition activities.

Serve as commercial counsel for EMEA sales, advising on and negotiating complex SaaS, hardware, services, and framework agreements. Provide risk analysis, supervise contracts managers, establish legal playbooks and approval standards, and develop scalable contracting processes. Support contract lifecycle management implementation, regulatory and procurement compliance, and government contracting matters. Mentor colleagues and collaborate with Sales, Supply Chain, Engineering, Product, IT, and other legal partners. The role is based in NYC with in-office work four days weekly and up to 15% travel.

Provides legal counsel to global sales teams on complex commercial transactions involving SaaS, hardware, and services. Drafts and negotiates contracts, advises on risk, supervises contracts managers, maintains legal playbooks, and supports contract lifecycle management processes. The role also advises on regulatory matters, mentors team members, and helps scale legal contracting operations.

Build and deploy technical solutions for public safety agencies by understanding operational workflows, translating problems into requirements, and developing applications, dashboards, automations, and integrations. Partner directly with agency users, drive testing and adoption, coordinate complex technical needs, and identify reusable improvements. The role requires foundational software engineering, API and scripting knowledge, AI familiarity, customer communication, onsite agency presence, and CJIS compliance eligibility.

Owns a multi-state corrections sales territory across the Eastern Seaboard. Develops account and territory strategies, leads complex multi-year enterprise sales cycles, builds executive relationships, navigates public-sector procurement and budgets, closes high-value opportunities, coordinates cross-functional deal teams, sells integrated technology solutions, and manages forecasting and pipeline performance. The role requires significant public-sector or enterprise sales expertise and at least 50% travel.

Leads a product management team building a new connected hardware, software, and cloud platform for public safety agencies. Owns product strategy, roadmap, requirements, execution, customer discovery, field deployments, metrics, and go-to-market. Partners with engineering, design, supply chain, and commercial leaders while hiring and developing product managers. The role requires taking a mission-critical hardware product from concept through launch, adoption, and scale.

Leads Axon’s approximately 100-person Customer Success organization supporting U.S. public safety customers. Responsibilities include scaling processes, operating systems, customer health programs, adoption initiatives, KPIs, risk management, executive engagement, and cross-functional collaboration. The role owns customer success strategy, budget, headcount planning, organizational design, leadership development, retention, and customer outcomes while traveling regularly to meet customers and teams.

Serve as the finance business partner for Axon’s Next Markets sales teams. Lead strategic investment planning, complex deal analysis, forecasting, KPI reporting, pricing and market-entry decisions, and financial modeling. Partner with Sales, Finance, Operations, and executives to improve performance and guide business strategy in a high-growth, global environment.

Owns customer outcomes for strategic public-safety accounts by embedding onsite, identifying operational problems, and building production-ready AI agents, workflows, integrations, automations, and data solutions on Axon's platform. The role leads deployment, adoption, optimization, troubleshooting, executive engagement, outcome measurement, and operational transformation while incorporating CJIS, privacy, and evidence-integrity requirements. It also captures field insights, develops reusable playbooks, and identifies expansion opportunities with Sales.

Lead high-severity customer incidents across mission-critical SaaS environments as Incident Commander. Coordinate Engineering, Infrastructure, Product, Support, NOC, and customer teams; manage escalation communications, timelines, accountability, and resolution. Conduct post-incident reviews, root cause analyses, and after-action reporting while improving incident processes, workflows, tooling, and operational standards. Support service continuity, executive communications, customer escalations, and a heavy on-call rotation, with up to 25% travel.

Sell Axon products and services to law enforcement customers across the Northeast territory. Responsibilities include developing regional sales plans, prospecting, managing inbound and outbound accounts, identifying decision-makers, maintaining Salesforce records, conducting product demonstrations, preparing quotes and sales orders, meeting sales targets, and attending industry conferences and trade shows.

Support monthly and quarterly financial close activities, including GL consolidation, intercompany eliminations, reconciliations, journal entries, and variance analysis. Partner with FP&A, IT, Controllership, and business stakeholders to ensure accurate reporting. Help implement OneStream, strengthen SOX controls, support audits, and improve close processes through automation and system enhancements.

The Senior Account Executive will lead sales efforts targeting new verticals, managing client relationships, and driving revenue growth in the Enterprise team at Axon.

Design, build, and maintain cloud-native voice infrastructure for emergency 911 call handling. Ensure SIP routing, call state management, redundancy, and integrations with telephony providers and PSAPs. Drive architecture, collaborate with networking and operations, and participate in on-call incident response to maintain zero-failure production reliability.