Jobs at Baselayer

Supports the CEO as a highly trusted right hand by managing their calendar, inbox, travel, priorities, board and investor coordination, meeting preparation, office operations, vendors, events, expenses, and special projects. The role requires exceptional organization, discretion, communication, judgment, and the ability to anticipate needs in a fast-paced, in-person startup environment.

Research and prospect into banks, credit unions, fintechs, and platforms through email, phone, and LinkedIn outreach. Generate qualified meetings for Account Executives, personalize messaging, maintain accurate CRM data, meet pipeline targets, and collaborate with sales and marketing. This full-time, in-office NYC role offers a path to Account Executive for high performers.

Own relationships with major financial institutions, payment providers, and fintech clients. Serve as the primary customer contact, advise executives on fraud and compliance workflows, drive renewals, upsells, and referrals, and gather customer feedback. Build expertise in client pain points, develop scalable account-management playbooks and processes, and collaborate with the CEO, product, and engineering teams to improve customer operations.

Own the complete sales cycle, from prospecting and qualification through discovery, demos, pilots, negotiation, and close. Build pipelines across SMB, mid-market, and enterprise accounts; conduct outbound prospecting; understand customer needs; and deliver consultative product presentations. Partner with Product, Engineering, and GTM leadership to share customer feedback, refine messaging, influence roadmap decisions, and represent Baselayer in the fintech, fraud, risk, and credit markets.

Own and scale strategic partnerships from sourcing through launch and growth. Build partner playbooks, enablement programs, co-marketing campaigns, and co-selling motions while managing pipeline in HubSpot. Collaborate with Sales, Product, Solutions, Marketing, and Engineering to drive revenue, improve processes, and incorporate partner feedback. Represent Baselayer at events and partner meetings, with approximately 10–20% travel.

Serve as the technical bridge between Baselayer and its customers. Consult on requirements, design implementation strategies, guide API integrations, create technical documentation, deliver product demonstrations, train customers, and provide post-implementation support. Collaborate with sales, product, and engineering teams while communicating customer feedback and staying current on identity verification technologies.

Own FP&A, reporting, operating models, forecasts, unit economics, and month-end close activities. Manage reconciliations, journal entries, vendor spend, finance systems, compliance support, and corporate housekeeping. Provide office logistics, employee onboarding, SaaS provisioning, basic IT support, and ad hoc operational assistance in a fast-growing, NYC-based startup.

Own the full sales cycle for Baselayer’s AI risk platform, from prospecting and qualification through discovery, demos, pilots, negotiation, and close. Build pipelines across SMB, mid-market, and enterprise accounts; execute outbound sales; understand customer pain points; and manage consultative sales cycles with technical and analytical buyers. Collaborate with Product, Engineering, and GTM leadership to share feedback, refine messaging, influence the roadmap, and represent the company in the fintech market.