Jobs at BetterCloud
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Regional Manager, Account Development

BetterCloud
Greater NYC Area
1 day ago
+20
Manage a team of Account Development Representatives that are responsible for sourcing and developing opportunities within assigned territories. ADR’s generate new sales opportunities to feed pipeline by cold calling and conducting strategic outreach through thorough research and qualification. You will play an integral role as the manager and leader of this team, motivating each individual to achieve personal and team quotas. You will also be a valuable contributor to the ADR organization, helping to improve and implement team processes through leading by example.

Account Executive - Corporate

BetterCloud
Greater NYC Area
2 days ago
+20
BetterCloud can only achieve its lofty aspirations by finding and hiring amazing sales talent. If you are looking to be part of something profound and build something special, BetterCloud is for you. We are looking for an Account Executive on our SMB team to join its rapidly growing sales org. We value hard work and positive attitude and are looking for an accomplished, quota carrying sales professional to share their skills, who can think creatively and make an immediate impact.

Senior, Product Marketing Manager (User Management)

BetterCloud
Greater NYC Area
3 days ago
+20
We’re looking for a Senior Product Marketing Manager to develop the positioning, messaging and go-to-market materials for BetterCloud’s user lifecycle functionality. In this role, you’ll partner with our Sales, Product, Customer Success, and Business Strategy teams to deliver high-impact product positioning, collateral, use cases, and sales training materials. Your main focus will be on translating the value of our functionality to IT and security professionals. This position requires a poised self-starter with a background in SaaS products who can run with direction and take initiative in a fast-paced and dynamic environment.

Customer Success Manager - Enterprise

BetterCloud
Greater NYC Area
4 days ago
+20
BetterCloud Enterprise Customer Success Managers (CSMs) are a critical part of our customer-facing team. Starting with customer onboarding to identify needs and set goals, CSMs manage all elements of the post-sale business relationship with customers, and drive customer usage within our software. Customer Success Managers are trusted advisers on how to use our product and map it to a customer's specific business needs. Our role is to serve as customer advocates by delivering product and partnership feedback to the BetterCloud team. At the end of the day, our mission is to ensure our customers have driven value from our solution and have had a delightful experience in the process.

Senior, Product Marketing Manager (Data Protection)

BetterCloud
Greater NYC Area
4 days ago
+20
BetterCloud is the first SaaS Management platform, empowering IT to define, remediate, and enforce management and security policies for SaaS applications. Over 2,500 customers in 60+ countries rely on BetterCloud for continuous event monitoring, quickly remediating threats, and fully automating policy enforcement. Come join the fun and work for one of the fastest growing technology companies. We’re named one of the Top 50 StartUps with “Unicorn”

Director of People & Culture

BetterCloud
Greater NYC Area
4 days ago
+20
Formulate partnerships across the organization to drive the value of HR to leaders in an effort to help achieve the business objectives of the organization. Coach department leads to create and maintain a work environment with high morale, empathy, and productivity. Work with other Chief People Officer to develop, iterate, and execute a people strategy with your client group. Collaborate with HR Team to manage company-wide people programs including benefits administration, succession planning, talent planning, and learning and development. Provide day-to-day performance management guidance (coaching, counseling, career development, conflict management, disciplinary actions). Help to elevate leadership capacity by truly understanding needs and perspectives. Build strong, respectful relationships, and overcome obstacles with fortitude. Influence the right outcomes for the business grounded in data, helping to elevate BetterCloud’s employment brand and distinct culture. Work closely with our Talent Acquisition team to ensure recruitment and HR for the client group are coordinated and successful.

Enterprise Account Executive | East

BetterCloud
Greater NYC Area
1 week ago
+20
BetterCloud is the first SaaS Application Management and Security Platform, enabling IT to centralize, orchestrate, and operationalize day-to-day administration and control for SaaS applications. Every day, thousands of customers rely on BetterCloud to centralize data and controls, surface operational intelligence, enforce complex security policies, and delegate custom administrator privileges across SaaS applications.

Office Manager

BetterCloud
Greater NYC Area
1 week ago
+20
Run the front desk in our NYC headquarters, creating a best-in-class experience for customers, candidates, and everyone in-between. Manage the onsite office operations including maintenance, the pantries, vendors, janitorial and furniture improvements. Oversee capital improvements including small construction projects, furniture improvements, etc. Organize company-wide and team events like our field day, holiday party, and one-off events. Plan and oversee office moves/renovations as needed. Order supplies and furniture. Assist with onboarding and orientation for new employees. Assist the Director of Facilities with special projects as needed. Think creatively, critically and often about ways to improve the employee experience and office operations.

Sales Development Representative

BetterCloud
Greater NYC Area
1 week ago
+20
This role reports into our Manager of Account Development for Large Accounts, which helps to streamline our marketing automation efforts and ensure that Account Development Representatives are contacting the right people, at the right time, with the right message - ultimately giving our sales team more qualified opportunities to win business.

Implementation Specialist

BetterCloud
Greater NYC Area
1 week ago
+20
Implement our one of a kind management and security platform for BetterCloud customers. Coordinate with our Customer Success Organization to ensure that customers are properly on-boarded. Work closely with IT professionals from some of the most tech-forward companies in the world while maintaining our core principles of always striving to delight. Work in a dynamic, fast paced environment and help us stand up one of the newest teams at the company. Capture customer stories to be communicated to our product, engineering, and marketing teams.

Solutions Engineer- Corporate

BetterCloud
Greater NYC Area
1 week ago
+20
Understand customer requirements and communicate the business value of solving technology problems using BetterCloud. Facilitate solutions discovery, solutions overview, technical deep-dives, and solutions validation sessions with customers. Prepare demos and Proof of Concepts (POCs) to demonstrate various use cases for BetterCloud’s Platform. Execute the delivery of POCs for customers that have more complex use cases, to illustrate product capabilities and how they align specifically with customer objectives. Build relationships with customers by serving as the technical liaison for both sales and success teams. Participate in writing proposals in response to RFIs / RFPs that highlight BetterCloud can meet and exceed customer requirements. Distill and communicate customer needs and product feedback to Product Management, Engineering, Marketing and Sales.

Director of Enterprise Sales | East

BetterCloud
Greater NYC Area
1 week ago
+20
BetterCloud can only achieve its lofty aspirations by finding and hiring amazing sales talent. If you are looking to be part of something profound and build something special, BetterCloud is for you. We are looking for a Director of Enterprise Sales | East to join its rapidly growing sales team. We value hard work and a positive attitude and are looking for a hands-on, accomplished, quota-carrying sales leader to share their skills, who can think creatively, make an immediate impact and who can help us build on our high velocity and improve our already strong win rates!

Director of Technical Support

BetterCloud
Greater NYC Area
1 week ago
+20
Recruit, manage and mentor our awesome Technical Support team. Our team works tirelessly each day to support our customer base of forward thinking IT professionals. Innovate and evolve our technical support model to best service our customers, and best achieve the goals of BetterCloud’s evolving business. Oversee all day to day activities of the support team. Advocate the voice of the customer at BetterCloud, including management of escalation of issues to product & technology leadership. Serve as an escalation point and sponsor for our most strategic accounts. Manage overall team performance, critical processes and KPIs.

Solutions Engineer - Enterprise

BetterCloud
Greater NYC Area
1 week ago
+20
Understand customer requirements and communicate the business value of solving technology problems using BetterCloud. Facilitate solutions discovery, solutions overview, technical deep-dives, and solutions validation sessions with customers. Prepare demos and Proof of Concepts (POCs) to demonstrate various use cases for BetterCloud’s Platform. Execute the delivery of POCs for customers that have more complex use cases, to illustrate product capabilities and how they align specifically with customer objectives Build relationships with customers by serving as the technical liaison for both sales and success teams. Participate in writing proposals in response to RFIs / RFPs that highlight BetterCloud can meet and exceed customer requirements. Distill and communicate customer needs and product feedback to Product Management, Engineering, Marketing and Sales.