Teams at BetterHelp

Design, deploy, and maintain reliable production and corporate systems; manage configuration, security, and core infrastructure; participate in on-call incident response; build automation, CI/CD pipelines, and Infrastructure-as-Code; monitor systems and develop tools to improve reliability and availability.

The Staff ML/AI Platform Engineer will design, prototype and deploy AI/ML models, optimize pipelines, mentor junior engineers, and collaborate closely with other teams to develop machine learning solutions.

Lead end-to-end payer enrollment and revalidation for behavioral health providers across commercial, Medicare, and Medicaid plans. Manage enrollment timelines, resolve escalations, ensure compliance, and oversee enrollment specialists/contractors. Build payer relationships, coordinate with internal teams, track enrollment metrics, and drive process improvements and documentation.