Teams at BetterUp

Set technical architecture for enterprise forward-deployed customer solutions, build shared deployment infrastructure, and establish engineering standards for security, data isolation, AI governance, and production readiness. Lead architecture discussions with customer CTOs, CISOs, and enterprise architects; decide which custom solutions become platform capabilities; develop agent integrations, sandboxes, context libraries, and evaluation systems; and personally code on complex problems while raising engineering standards across the team.

Build and maintain data products, dbt models, ELT pipelines, data warehouses, Looker explores, and visualizations. Drive analytics strategy, self-service BI, data governance, security, observability, lineage, and stewardship. Mentor engineers, apply software engineering practices, solve complex business problems, and collaborate cross-functionally. Lead AI-powered analytics improvements, including intelligent monitoring, automated data quality checks, responsible AI governance, and AI-assisted development.

Own technical success for complex enterprise accounts through forward deployment. Define engagement charters, decide whether to deploy, lead small engineering squads, build AI-assisted prototypes, clear technical gates tied to commercial decisions, manage executive relationships, and determine whether custom solutions graduate into the core platform or are discontinued. Analyze account evidence to guide product strategy and platform priorities.