Teams at Blackpoint Cyber

The MSP Customer Marketing Manager will develop and execute marketing strategies for MSP customers, focusing on product adoption and customer growth. Responsibilities include managing campaigns, collaborating with teams, and optimizing engagement metrics.

The Director of Client Success will lead the Client Success team, focusing on partner satisfaction, retention, and expansion while integrating AI-driven strategies for efficiency and value realization from the platform.

The Director of Technical Support leads the technical support team, driving strategic initiatives, managing performance metrics, and ensuring quality resolution experiences for MSP partners while deploying AI-powered tools.