Teams at Blue Stream Fiber

Respond to inbound and outbound customer contacts across voice, chat, email and text to sell and support Blue Stream Fiber products and services, set up or transfer service, document sales, meet KPIs, resolve customer issues, and deliver excellent customer experiences.

Drive subscriber growth and product penetration through door-to-door outreach, events, and property engagement across assigned MDUs. Support property launches, onboarding, and installations; manage orders and account updates in ICOMS; upsell and educate residents; partner with account managers and property managers to build long-term relationships and meet revenue targets.

Lead revenue operations and analytics to ensure accurate reporting, scalable systems, and cross-functional execution. Build executive dashboards, drive revenue planning and forecasting, optimize CRM and reporting tools, manage sales compensation and GTM processes, and lead initiatives to improve conversion, reduce timelines, and support executive decision-making.