Teams at Bluefish

Leads and scales a customer success organization serving enterprise accounts. Manages, coaches, and develops customer success teams while directly owning strategic accounts, executive relationships, onboarding, adoption, account planning, and measurable customer outcomes. Establishes operating frameworks, processes, playbooks, KPIs, and forecasting practices, collaborates cross-functionally on go-to-market priorities, and contributes to hiring and organizational design.

The Senior Customer AI Engineer will support enterprise customers' AI Marketing efforts, focusing on integrations, technical solutions, and optimizing customer outcomes while maintaining effective communication across teams.

Generate enterprise sales pipeline through targeted outbound and inbound lead engagement across email, phone, LinkedIn, and events. Research strategic accounts, map stakeholders, qualify leads, nurture relationships, collaborate with marketing and senior sales directors, maintain CRM hygiene, report on pipeline performance, and help build a scalable sales development playbook.