Jobs at BlueVoyant

Owns territory development and the full B2B enterprise sales cycle, from prospecting and pipeline generation through negotiation and contract execution. The role focuses on winning new logos, co-selling cybersecurity solutions with Microsoft and other partners, presenting outcome-driven proposals, forecasting in Salesforce, and collaborating with Sales Engineering and Customer Success. Candidates need 5+ years of complex technology or services sales experience, channel-selling success, consultative selling skills, and strong communication abilities.

Leads and scales indirect sales channels through resellers, distributors, system integrators, MSPs, and technology alliances. Manages channel and partnership teams, develops partner GTM strategy, recruits and activates partners, drives partner-sourced revenue, forecasts pipeline, builds executive relationships, delivers enablement, monitors KPIs, conducts QBRs, and negotiates agreements. The role requires cross-functional collaboration with Sales, Marketing, and Product and typically involves 25–50% travel.

Leads the operational backbone for a global Customer Experience organization, integrating Support, SOC, Deployment, Professional Services, DFIR, and Customer Success. Owns CX transformation programs, systems and data, dashboards, customer health scoring, onboarding, entitlements, capacity planning, quality improvement, and executive reporting. Builds scalable processes, self-service capabilities, and a CX Operations team while driving cross-functional accountability and measurable improvements in retention, service levels, onboarding time, and customer satisfaction.

Lead complex digital forensics and incident response engagements from investigation through containment and recovery. Serve as the primary client advisor to executives, legal counsel, insurers, and technical teams during ransomware, cloud compromise, insider threat, and advanced attack incidents. Direct forensic analysis across endpoint, cloud, identity, SaaS, email, and network environments; coordinate consultants and analysts; deliver executive briefings, remediation guidance, tabletop exercises, and post-incident reviews.

Own and close strategic B2B SaaS renewals while building BlueVoyant’s renewals function, processes, playbooks, forecasting, systems, pricing guidelines, and KPI framework. Manage complex subscription negotiations, retention targets, expansion opportunities, and channel renewals. Partner cross-functionally with Sales, Customer Success, Finance, Legal, Deal Desk, and Revenue Operations, while coaching colleagues and helping scale the team.

Manages an assigned customer renewal portfolio from early engagement through signature. Responsibilities include forecasting, monitoring churn risk, demonstrating service value, preparing quotes, negotiating subscription terms, processing renewal agreements, coordinating with internal teams and channel partners, and identifying expansion opportunities. The role requires strong commercial, communication, organizational, Salesforce, and cybersecurity-related knowledge.

Lead BlueVoyant’s Americas sales organization, owning new-logo and expansion revenue across North and Latin America. Build and manage regional sales teams, set go-to-market and partner strategies, drive Microsoft and channel co-selling, oversee strategic cybersecurity deals, and establish rigorous forecasting and CRM processes. The role requires executive-level customer engagement, CISO relationships, and achievement of $50M+ annual targets, with travel up to 40%.

Leads and develops a team of 5–10 Client Success Managers while managing strategic customer accounts. Owns retention, renewals, churn prevention, expansion, forecasting, customer health, and executive escalations. Partners with Sales, Deployment, Support, Operations, Engineering, Product, and executive leadership to improve customer outcomes and scale client success processes. Drives territory strategy, team performance, onboarding, coaching, reporting, and cybersecurity customer engagement.

Manage strategic enterprise customer relationships for cybersecurity SaaS and managed security services. Drive adoption, retention, renewals, expansion, value realization, QBRs, escalations, and executive engagement. Serve as the primary customer contact while coordinating with Sales, Product, Services, and leadership. The role requires advanced knowledge of Microsoft Sentinel and Microsoft Defender, strong enterprise account management, technical communication, and customer success strategy development.

Deploys and optimizes Microsoft Purview data security and compliance solutions for customers. Responsibilities include designing architectures, configuring classification, information protection, DLP and insider risk controls, developing policies and automation, producing compliance reports, integrating Microsoft 365 tools, supporting managed services, assisting pre-sales, and providing technical client delivery, documentation, and knowledge sharing.