Teams at Braintrust

Design and build threat detection and response systems across cloud, CI/CD, identity, endpoint, Kubernetes, and agentic environments. Own security telemetry and alert pipelines, lead incident response and on-call activities, conduct threat hunting, manage vulnerability response, and develop trustworthy AI agents for alert triage and evidence gathering. Improve detections, remediate threats, and document incidents through actionable postmortems.

Build and own Braintrust’s billing systems, including usage metering, subscriptions, entitlements, invoicing, credits, payments, reconciliation, and observability. Design scalable billing architecture, accurately measure product usage, support pricing models, and develop internal tools and customer-facing workflows. Partner with product, infrastructure, finance, and customer teams while maintaining billing correctness and customer trust.

Provide customer-facing support for hybrid and self-hosted deployments across AWS, Azure, and GCP. Debug Kubernetes, Terraform, networking, IAM, TLS, backend performance, databases, and object stores. Lead incident response, submit infrastructure and backend fixes, build diagnostic tooling, maintain runbooks, and participate in on-call support. Collaborate with Cloud Infrastructure, Engineering, Developer Support, and Product teams to resolve recurring customer issues.