Jobs at Brooklyn Academy of Music Inc.

Develops and executes integrated marketing campaigns for performing arts programs and institutional initiatives. Responsibilities include creating marketing and creative plans, managing media budgets and campaign assets, coordinating internal and external partners, overseeing email and direct-mail campaigns, collaborating on social content, and evaluating performance using audience and sales data. The role also supports brand stewardship, audience development, revenue goals, and inclusive community engagement.

Leads BAM’s public programming portfolio, overseeing curation, commissioning, live-event production, budgets, partnerships, and audience engagement. Builds relationships with artists, scholars, civic organizations, universities, and cultural institutions. Collaborates across marketing, communications, education, development, and production teams; supervises staff; supports fundraising and grant reporting; and advances inclusive, interdisciplinary programming aligned with BAM’s institutional mission.

Assists with daily operations of a four-screen cinema, including box office and concession sales, cash handling, customer service, floor-staff supervision, film scheduling, special events, accessibility support, safety compliance, merchandise management, and facility upkeep. The role requires coordinating with internal departments, promoting cinema programming, handling customer incidents, and working evenings, weekends, holidays, and closing shifts on-site.

Manages relationship marketing and CRM campaigns across email, direct mail, and paid media. Builds audience segments, deploys and quality-assures Prospect2 campaigns, supports A/B testing, maintains CRM documentation, and analyzes audience behavior and campaign performance. Partners with marketing, creative, technology, and CRM teams to improve engagement, retention, frequency, and lifetime value. Prepares KPI reporting and recommendations for leadership and board stakeholders.

Plans, coordinates, and executes rental, cinema, performance, festival, and institutional events. Manages schedules, run-of-show plans, budgets, contracts, payments, technical support, venue logistics, staffing, documentation, and compliance. Serves as the primary contact for clients and partners, coordinates across internal departments, oversees onsite execution, and manages multiple events while maintaining clear communication and timely follow-through.