Brown Brothers Harriman Benefits Overview

Build, test, deploy, and maintain AI-enabled products, agents, copilots, workflow automations, integrations, and platform capabilities. Translate business requirements into technical designs, configure enterprise data connections and access controls, develop testing and release plans, support monitoring and production operations, troubleshoot issues, and document technical solutions. Collaborate with product, technology, data, security, risk, compliance, legal, and business stakeholders to deliver secure, scalable, maintainable AI solutions in a regulated environment.

Supports BBH’s anti-fraud program through policy administration, fraud risk assessments, training, management reporting, regulatory review responses, and investigative activities. The role monitors fraud trends and incidents, coordinates assessments and awareness programs, prepares governance materials and metrics, analyzes transactions and records, documents findings, and identifies control weaknesses. Strong communication, analytical, organizational, and prioritization skills are required, along with advanced Microsoft Excel proficiency.

Leads financial services change management projects from scoping through implementation. Responsibilities include project planning, requirements gathering, business analysis, workflow documentation, resource and task coordination, status reporting, issue escalation, user acceptance testing, training, application rollouts, and stakeholder communication. The role manages projects across technology and business teams, ensuring delivery on time and within budget.