Teams at BVNK

Lead company-wide strategic planning, OKRs, growth strategy, business case modeling, and complex cross-functional initiatives. Advise executives, align product, engineering, and commercial teams, and drive measurable outcomes across the organization. Champion AI enablement by deploying automation tools and scalable operating playbooks to improve productivity and reduce operational friction.

Manage a portfolio of banking, crypto, payments, and FX customers; oversee onboarding and go-live; drive product adoption, growth, renewals, and upsells; conduct customer reviews; reduce churn; represent customer needs internally; and use data-driven insights to solve problems and improve success processes.

Manage and grow enterprise client relationships within payments and fintech. Responsibilities include developing account growth strategies, driving upselling and cross-selling, leading renewals and negotiations, improving retention, resolving customer issues, analyzing account performance, monitoring industry and regulatory trends, and using AI and automation to improve client experiences and workflows.