CAIS Offices

Own product direction for CAIS’s Core Platform, including IAM, enterprise authentication, firm and user administration, learning systems, and shared services. Lead platform modernization, authentication roadmap, regulatory identity workflows, backlog prioritization, and delivery with engineering. Define boundaries between platform and consuming teams, translate technical trade-offs for stakeholders, and partner with Compliance, Legal, and engineering leadership on strategy, resourcing, and sequencing.

Provides onsite desktop and technical support for a New York office, administers Microsoft 365, Entra ID, Intune, and access policies, and manages employee onboarding and offboarding. Analyzes recurring support issues, creates documentation, automates workflows, supports conference room technology, and promotes AI tool adoption through training and runbooks. The role requires strong communication, customer service, discretion, and a systems-oriented approach.

Provides high-level executive and board support to the Founder/CEO, including complex calendar management, travel and event logistics, meeting preparation, expense administration, confidential information handling, CRM maintenance, and external communications coordination. Serves as a trusted gatekeeper and anticipates executive needs in a fast-paced, high-availability environment, with limited personal assistant responsibilities.