Jobs at Canary Technologies

Plan, execute, and optimize multi-channel growth campaigns (email, paid digital, events) to drive pipeline in North America and LATAM. Integrate campaigns with SDRs, measure KPIs, manage partners/media, leverage AI for personalization, and report insights to senior management.

Lead and scale product marketing for Canary's hospitality AI platform: manage a PMM team, define positioning and narrative, own pricing/packaging and GTM launches, monitor product performance, and maintain market and competitive intelligence to drive adoption across hotels and enterprise brands.

Lead design system strategy and governance across Canarys platform, defining components, hierarchy, and interaction principles for human and AI agent users. Build programmatically enforceable specs, audit existing surfaces, partner with product and engineering, recruit and mentor a design team, and drive convergence toward a single coherent system across web and mobile.

Lead multi‑year product vision and strategy, manage a portfolio and KPIs, run discovery and execution across multiple streams, build and coach a small PM team, partner with Engineering/Design and GTM teams, and drive product quality, reliability, and adoption.

Lead and scale Canary's native mobile portfolio (guest app, staff app, SDKs). Define product strategy and roadmaps, build 0->1 mobile products, improve SDK developer experience, set mobile quality and performance standards, drive experimentation and measurement, ensure security/compliance (PCI/PII), and lead cross-functional execution to increase activation, engagement, retention, and app store ratings.

Lead full-cycle technical recruiting for a fast-growing SaaS company: partner with hiring managers, source and screen candidates, manage ATS and interview workflows, liaise with agencies, and report hiring metrics to optimize talent acquisition.

Own month-end close activities, prepare and review journal entries and reconciliations, manage key balance sheet and P&L areas (revenue, accruals, prepaids, fixed assets, payroll), support audits and tax filings, partner with FP&A and Operations, and drive automation of accounting and billing processes.

Build and run Canary's customer advocacy and community program to turn hotel customers into advocates. Lead strategy and execution of community events, connect power users with customers, produce customer-first content and use cases, partner with GTM teams to drive pipeline, expansion, and product feedback, and own community metrics.

Sell Canary's hospitality SaaS to large hotel brands and ownership groups. Close new enterprise accounts, expand existing relationships, create strategic account plans, forecast pipeline, and collaborate with product, marketing, and customer success to drive revenue growth.

Lead regional go-to-market strategy and execution for Canary's hospitality B2B SaaS products. Develop localized messaging, sales enablement materials, competitive intelligence, and data-driven regional campaigns while partnering cross-functionally to influence product roadmap and drive adoption in EMEA/APAC.

Lead company-wide budgeting, forecasting, and long-range planning. Build and maintain dynamic operating models, dashboards, and financial reporting for executives and the Board. Partner cross-functionally to improve financial systems, support scenario planning, and provide strategic insights for growth and capital activities.

Partner with Sales, Product, and Customer Success to run technical demos, discovery, solution design, and RFP/RFI responses. Validate early-stage features, document integrations and security/compliance artifacts, and produce repeatable enablement assets and playbooks to support B2B SaaS hotelier sales.

Own and run end-to-end sales onboarding and ongoing "everboarding" programs. Build curriculum, certifications, playbooks, and competency frameworks. Partner cross-functionally to codify best practices, close capability gaps, and measure/shorten ramp time while maintaining consistent global sales messaging and enablement.

Lead Canary's external narrative and PR strategy: craft and pitch stories, secure media coverage, build executive thought leadership, collaborate cross-functionally, produce PR content, manage social presence, and measure communications performance.

Lead and define Canary's analytics function: own analytics strategy, platform architecture, data pipelines, dashboards, KPIs, and governance. Enable self-serve analytics, deliver insights to leadership and cross-functional teams, and work directly with enterprise customers on reporting and integrations.

Design and run end-to-end onboarding and ongoing enablement for Customer Success. Build curricula, certifications, playbooks, tooling adoption, and metrics to shorten ramp time and upskill CSMs. Partner cross-functionally to codify institutional knowledge and embed AI into workflows.

Lead the Digital Guest Journey product roadmap and strategy. Collaborate with engineering, design, marketing, sales, and support to gather requirements, conduct user research, prioritize features, and analyze product metrics to drive iterations and enhancements that delight hotel partners and guests.

Own analytics infrastructure, KPI frameworks, and cross-functional processes for Product. Partner with Product, CS, Sales, and Data Engineering to instrument features, define success metrics, build dashboards and launch reports, quantify operational improvements, inform roadmap prioritization, and design scalable tooling, processes, and automation.

Lead enterprise-focused product strategy and execution for large hotel chains. Manage end-to-end product lifecycle, prioritize roadmaps, partner with Sales/CS/Engineering, drive scalable solutions, and translate enterprise feedback into measurable product improvements.

Sell Canarys hospitality SaaS to hotels, drive revenue against quota, prospect and qualify accounts via outbound and inbound channels, collaborate with SDRs and customer success, and manage pipeline and forecasting in Salesforce.