Teams at Canon USA

Sells Canon hardware, software, services, and third-party technology solutions to enterprise accounts across Long Island and New York City. Develops account penetration strategies, builds relationships with decision-makers, identifies customer requirements and competitive trends, and creates short- and long-term plans. Supports customer departments, grows market share through prospecting, and reports account activity to management. Requires local travel, including possible overnight trips.

Drives new business and revenue growth for managed IT and security services. Prospects and engages C-level decision-makers, identifies client needs, develops tailored proposals with solutions architects, delivers presentations, manages CRM records, and nurtures client relationships. The role requires regular customer-site travel, industry networking, and strong knowledge of IT infrastructure and security technologies.

Provide phone-based technical support for Canon inkjet printer customers. Responsibilities include troubleshooting routine and complex issues, researching resolutions with software and network tools, documenting interactions, escalating cases, supporting purchases on Canon’s website, and delivering timely customer service. The role requires multitasking across multiple applications in a remote, fast-paced environment while maintaining accurate decisions and positive customer interactions.