Teams at CARES Community Assistance Resources and Extended Services, Inc.

Provide camp-like enrichment activities and supervision for children and adults (9+) with developmental disabilities during afterschool and alternating weekend programs. Ensure participant engagement, safety, documentation, head counts, and a 4:1 participant-to-staff ratio. Attend trainings and meetings, complete required paperwork, maintain program spaces, and follow agency policies.

Process timesheets and enter billing data daily; reconcile billing system with session notes and insurance billing; prepare audit documents; maintain billing records and reports; resolve discrepancies; ensure policy compliance and provide customer-facing communication.

Provide first-level IT support across multiple NYC locations: install and support Windows hardware/software, manage users in Active Directory and Office 365, participate in upgrades, prioritize and complete tasks, escalate issues, and support occasional after-hours program initiatives.