Jobs at Cars Commerce

Manages major customer accounts across the Northeast, supporting retention, revenue growth, sales execution, reporting, audits, and upsell opportunities. Partners with Enterprise Sales Executives to execute account strategies, close deals, and maintain client relationships. Requires complex SaaS or advertising sales experience, CRM fluency, strong communication skills, and willingness to travel up to 50% for client visits.

Field-based Account Executive responsible for retention, growth and upsells within an assigned Long Island territory. Maintain daily Salesforce hygiene, manage pipeline and forecasts, deliver in-person demos and presentations, and travel ~75% for face-to-face customer engagement. Partner cross-functionally to drive customer value and consistently meet quota.

Provides phone, email, chat, and text support to dealers and consumers, resolving inquiries promptly and professionally. Responsibilities include learning Cars.com products, meeting service-level goals, documenting interactions in Salesforce.com, escalating complex issues, and supporting customers and internal teams. The role requires strong communication, organization, problem-solving, empathy, adaptability, and flexibility for weekend or evening shifts.

Leads product strategy, roadmap, and development for Cars.com and Dealer Inspire media platforms. Owns on-site advertising, audience-based media activation, ad technology, data infrastructure, measurement, attribution, privacy compliance, and commercial outcomes. Manages and develops product managers while partnering with engineering, UX, data, sales, marketing, and media teams to deliver scalable advertising products and improve customer value.

Leads Cars.com’s organic acquisition strategy across technical SEO, content SEO, AEO, and LLM optimization. Owns organic growth analytics, experimentation, tooling, and vendor decisions while partnering with Product, Engineering, UX, Editorial, Analytics, and Paid Media. Manages two direct reports, drives traffic and lead growth, advises additional company sites, develops SEO thought leadership, and guides the organization’s transition toward AI- and generative-search discovery.