Teams at Cato Networks

Coordinate domestic and international shipments, inventory movements, supplier and logistics partner activities, and order fulfillment for customer orders, RMAs, and replacements. Monitor delivery performance, maintain inventory accuracy, update ERP/CRM systems, communicate shipment risks, and help optimize supply chain workflows through automation and scalable processes. Collaborate with global internal teams and external partners to resolve issues and ensure timely delivery.

Own customer technical issues through resolution, troubleshoot complex network and security problems, mentor support engineers, create knowledge articles, and advocate for customers. Collaborate with engineering, product, customer success, and professional services teams while supporting cloud-based network security solutions and designated customer programs.

Owns North American demand generation strategy, campaigns, budget, vendors, and marketing-sourced pipeline. The role develops webinars, content syndication, email nurture, paid digital, and account-based marketing programs; partners with sales and global marketing; analyzes funnel performance; and optimizes campaigns for conversion, lead quality, and pipeline contribution.