Teams at CBIZ

Provides administrative and operational support to attorneys and paralegals, including calendar management, document preparation, client matter opening, filing, meeting coordination, client communications, billing follow-up, records management, and special projects. The role also assists with marketing, social media, client engagement, and business development activities while maintaining accurate, professional service in a fully in-office environment.

Analyze, clean, transform, and integrate data from multiple sources; identify trends, anomalies, KPIs, and business insights; and create scalable Tableau dashboards, reports, and visualizations. Develop Tableau Prep workflows, support data governance, optimize data retrieval with engineering and IT teams, and communicate actionable recommendations to technical and executive stakeholders. The role also uses statistical analysis, ServiceNow operational analytics, and business intelligence tools.

Manage day-to-day services for assigned client accounts, providing UKG product support, troubleshooting, system navigation assistance, and timely issue resolution. Maintain client satisfaction, coordinate meetings, collaborate on escalations, identify system improvements, conduct system audits, and preserve data integrity and compliance. The role requires HR systems knowledge, communication skills, and payroll or HCM experience.