Jobs at Cengage Group

Lead remote K‑12 engineering teams to design, architect, and deliver high-availability cloud-native education platforms. Combine people management, Agile delivery, and hands-on technical leadership to modernize legacy systems, implement CI/CD and IaC, integrate emerging GenAI capabilities, and drive measurable improvements in user engagement and product performance.

The Analytics Architect will design and implement cloud-based analytics solutions, maintain data pipelines, ensure data quality, and collaborate with teams to enhance operational efficiency.

Embed with strategic higher-education partners to design, build, and ship production AI and platform integrations (LLM/RAG, LTI) across Cengage products. Own end-to-end deployments, write production code, ensure compliance and accessibility, evaluate AI safety and outcomes, mentor FDEs, and translate field learnings into product roadmap contributions.

Senior Business Systems Analyst partnering with Sales, Marketing, Customer Success, Finance, and Technology to design scalable lead-to-cash processes and Salesforce solutions. Leads discovery sessions, writes requirements and user stories, supports UAT and releases, and drives process improvements, automation, data quality, and governance across Salesforce Sales Cloud.

Lead vision and execution for learner-centered EdTech experiences. Build and mentor a world-class UX organization, embed UX across product development, integrate AI-assisted prototyping, accessibility, personalization, and automation, and collaborate with Product, Engineering, and Learning Science to improve measurable learning outcomes.

The Software Engineering Manager will lead a team in creating tools for Cengage Learning Platforms, focusing on AI innovation, team growth, agile delivery, and collaboration.

Designs and runs sales enablement programs: implement sales methodologies, develop playbooks, deliver training and coaching, manage enablement tools, measure performance, and partner with sales, ops, marketing, and product to improve seller productivity and onboarding.

The UX Designer will lead design for eCommerce flows, create engaging user experiences, and validate designs using data and testing, collaborating closely with teams to achieve business goals.

Serve as the primary point of contact for assigned customers, driving adoption and long-term value of Cengage products. Build success plans, deliver training, conduct health checks, analyze usage data to identify risks and upsell opportunities, and support renewals to meet revenue targets. Advocate for customers during high-severity issue resolution and collaborate cross-functionally to ensure outcomes.

Lead development of a Content Operations Platform to streamline editorial workflows, integrate AI-driven content creation, and provide real-time operational visibility. Define product vision and roadmap, conduct discovery and prototyping, design workflow orchestration, risk and capacity management, and deliver dashboards and reporting. Collaborate across content, engineering, vendors, and portfolio teams to write user stories, prioritize backlogs, and evaluate build vs. buy decisions to accelerate delivery and improve predictability.

Build and maintain full-stack features for Cengage Learning Platforms using Java/Spring backends and React frontends. Integrate AI/LLM services, design APIs, improve platform architecture, troubleshoot cross-stack issues, write testable code, and collaborate with product, UX, and QA on accessible, high-quality learning experiences.

Lead and grow a UX design team, improve product-led design maturity, introduce modern tools (including AI), strengthen cross-functional collaboration, establish critique and quality standards, hire and develop talent, and partner with leadership on product and organizational strategy.

Lead content strategy and roadmap for business disciplines, manage portfolio P&L, recruit and contract authors, define project scope and timelines, and collaborate cross-functionally to deliver high-quality, career-focused digital learning experiences. Use market research, analytics, and customer insights to drive content updates and platform innovations, while overseeing budgets, schedules, and stakeholder communication.

Design, build, and deploy K-12 AI features (lesson planning, grading, tutoring, admin analytics) while ensuring FERPA/COPPA compliance and child-safety guardrails. Measure impact, iterate with curriculum and legal partners, and maintain production-grade documentation, testing, and runbooks for deployed AI systems.

The Growth Marketing Director will drive revenue growth through data-driven marketing strategies, oversee acquisition and retention programs, and collaborate across teams to optimize customer lifecycle.

Manage end-to-end RFP process for K-12 bids: vet solicitations, coordinate internal contributors, craft and edit responses, maintain proposal content library, streamline templates/processes, and support sales to deliver compliant, compelling proposals on time.

Support GTM readiness and product launches by translating market and customer insights into positioning, messaging, enablement assets, and sales tools. Partner with Product, Sales, and Marketing to inform roadmap priorities, maintain messaging across channels, drive sales enablement, and execute industry visibility and event activities for assigned products.

Manage assigned accounts to achieve quota, drive renewals and expansion, build executive relationships, monitor adoption and customer health, coordinate technical support, run business reviews, maintain account administration, track activity in Salesforce and Gainsight, and develop consultative success plans to increase product uptake.

The Principal UX Designer will define web experience strategy, translate complex requirements into user experiences, lead design work, and influence cross-functional partners, while leveraging data and modern tools.

The AI Automation Engineer will apply AI in finance operations to automate processes like AP, AR, and reconciliation, ensuring compliance and performance measurement.