Jobs at Child Mind Institute

Leads IT operations across infrastructure, cloud services, end-user computing, cybersecurity operations, service delivery, and vendors. Ensures secure, reliable, scalable technology services; establishes continuity, disaster recovery, incident response, and ITIL-based service management; manages investments and operational metrics; and develops high-performing cross-functional IT teams supporting clinical, research, educational, and administrative objectives.

Coordinates operational processes, administrative workflows, contracts, vendors, subscriptions, personnel processes, budgets, facilities, scheduling, and organizational initiatives. Maintains records, procedures, trackers, and shared resources while supporting project implementation, meetings, documentation, and process improvement across teams.

Provides executive administrative and operational support to the President’s Office, including calendar and inbox management, meeting logistics, travel coordination, expense processing, and office workflows. Supports patient experience by checking in appointments, processing billing through the EMR, maintaining HIPAA-compliant records, and managing prescription requests and prior authorizations. Works Monday through Friday from 11:00 AM to 7:00 PM.

Lead communications planning and reporting for Science & Engineering: produce dashboards, impact reports, internal updates, and cross-channel content. Translate complex scientific and operational information into clear materials to increase visibility and stakeholder engagement across web, social, email, press, and presentations.

Lead enterprise revenue strategy and evaluate business lines for financial performance, scalability, and mission alignment. Provide market intelligence, develop go-to-market plans, build performance dashboards, and advise executives and board on growth, investments, and portfolio decisions to drive diversified, data-driven revenue growth across clinical, research, education, and global programs.