Jobs at Cisco

Operate and scale ThousandEyes Federal region infrastructure in a FedRAMP-compliant AWS environment. Design, deploy, and automate cloud-native services, implement IaC, monitor and audit systems, collaborate with security teams to remediate vulnerabilities, participate in 24x7 incident response and capacity planning, and ensure platform reliability, performance, and compliance.

Lead consultative engagements aligning Cisco AI infrastructure and connectivity solutions to customer outcomes; design go-to-market and high-growth sales motions; create sales assets and multi-year business cases; run customer workshops and thought leadership; orchestrate cross-functional programs with Product, Marketing, IT, and global sales to drive pipeline and bookings.

Build, operate, and improve Kubernetes-based production infrastructure and deployment systems for cloud and air-gapped environments. Own deployments, observability, automation, CI/CD, and incident response. Tune databases and infrastructure, develop tooling in Python/Go, manage IaC (Terraform), and collaborate with engineering and customers to ensure secure, scalable, reliable systems.

Lead technical strategy and architecture for platform reliability and scalability across cloud and on-prem deployments. Drive SLOs, capacity planning, deployment automation, incident response, tooling, and cross-team reliability initiatives while mentoring engineers and partnering on production readiness.

Lead and manage account and architecture teams to drive portfolio profitability and multi-year sales growth. Build C-level relationships, orchestrate end-to-end sales for complex technology solutions, align product and services strategies, analyze forecasts and market trends, and direct resource allocation and team development to ensure quota attainment and strategic execution.

Pre-sales technical role working with enterprise accounts to design, demonstrate, and configure Cisco solutions. Partner with account teams to align architectures to customer business needs, present technical demos, develop proposals, and act as a trusted technical advisor across data center, collaboration, security, and routing/switching domains.

Write and edit on-brand content across formats (blogs, video scripts, social, executive communications). Translate complex technical topics (security, AI, networking) into accessible copy, maintain brand voice and style guides, collaborate with cross-functional teams, manage multiple projects, and review contributors' content to ensure quality.

Lead AI technical strategy and roadmap across product portfolio. Drive design, development, and production deployment of large-scale ML and generative AI models (including LLMs), mentor teams, align stakeholders, mitigate risks, and ensure timely delivery of AI capabilities.

Design and evolve the developer platform and CI infrastructure, consolidate legacy tooling, drive operational excellence, support cross-functional engineering initiatives, enable safe developer experimentation, participate in on-call incident response and blameless postmortems, and build tools and automation to support a rapidly growing engineering organization.

Sell Splunk solutions into Commercial SLED accounts through inbound lead follow-up, outbound prospecting, demos, account management, forecasting, and quota attainment. Partner with field reps, support field marketing events, and manage the full sales cycle to expand territory revenue and foster long-term customer relationships.

Own and grow strategic relationships with Tier 1 Managed Service Provider partners. Develop account plans, identify new revenue opportunities, influence adoption of Cisco solutions, negotiate complex contracts, and engage C-suite stakeholders. Use CRM and AI tools to drive forecasting, account planning, and sales productivity. Travel as required to support partner engagements.

Lead deal structuring and drafting of order documents, negotiate with customers, manage end-to-end order document process, advise sales on Splunk buying programs and pricing, coordinate internal stakeholders, provide sales training and enablement on deal structure and programs.

Lead strategic enterprise accounts to modernize collaboration and CX using Cisco Webex, Contact Center, Devices, and AI. Drive large, complex deals, build executive relationships, develop outcome-based business cases, and partner across account teams to close new business and scale workplace and customer experience solutions.

Define long-term architecture for Cisco's enterprise AI platform (CIRCUIT), lead solutions for multi-agent systems, LLM integration, retrieval/memory frameworks, model orchestration, reliability, and secure productionization. Drive standards, mentor technical leaders, translate research into production-grade features, align cross-functional teams, and represent Cisco externally on enterprise AI architecture.

Sell Splunk's enterprise security and observability platform to large enterprise accounts. Build pipeline, close complex deals, expand relationships, leverage partners and channels, and meet license, support, and service revenue targets while collaborating across stakeholders and providing feedback to corporate teams.

Lead and grow an SRE team operating the ThousandEyes FedRAMP US GovCloud platform. Own FedRAMP-compliant infrastructure strategy, continuous monitoring, logging, and auditing. Partner with product, dev, and security teams to ensure availability, automation, vulnerability management, and compliance with FedRAMP controls.

Lead product strategy for AI/ML features in ThousandEyes, working with engineering and research to design, validate, and ship AI-native, agentic capabilities on network telemetry data. Translate customer problems into model-driven solutions, optimize model/user trade-offs, and move research into reliable production features.