Jobs at Citizens

Provide sales support for Treasury Solutions across assigned territories, managing pipeline development, preparing presentations/RFPs/pricing, delivering demos, supporting onboarding and billing resolution, and enabling Commercial Card cross-sell. Partner with RMs/TRMs, Sales and Implementation teams, and mentor junior associates to drive revenue growth and retention.

The role involves managing payment network compliance for sponsored clients, handling merchant registrations, guiding stakeholders on compliance rules, and improving workflows.

Lead enterprise strategy projects end-to-end for Consumer, Commercial, and Private Banking. Drive strategic planning, competitive benchmarking, GenAI-enabled opportunity identification, and implementation roadmaps. Prepare executive-quality materials, present to ExCo and the Board, and mentor a small team while partnering with cross-functional leaders to translate analysis into actionable, high-impact recommendations.

Partner with the CEO and ExCo to lead cross-enterprise strategy projects: structure problems, run analyses, produce executive-ready recommendations, drive initiative mobilization, benchmark peers, embed GenAI opportunities, and coach junior analysts.

Lead platform enablement for Private Wealth by defining usage standards, improving workflows, embedding Salesforce into advisor routines, delivering role-based tools and training, and partnering with cross-functional teams to drive consistent field execution and reporting for leaders.

Serve as strategic HR advisor to Private Bank leadership: design compensation and incentive programs, lead org design and workforce planning, drive large-scale change and talent strategies, use workforce analytics to inform decisions, partner with Rewards, Talent Acquisition, and Finance to align people plans to business goals and regulatory requirements.

Associates will manage financial models, assist in business development, lead client meetings, conduct due diligence, and prepare transaction documents for M&A and capital raising transactions in digital infrastructure.

Wealth Advisors develop personalized wealth management strategies for clients, enhance partner relationships, and promote financial services to grow their practice.

The Virtual Wealth Advisor identifies and sells investment and insurance products to clients, providing personalized financial strategies and maintaining compliance with regulatory requirements.

Manage mortgage sales and develop networks to generate new lending opportunities. Train loan officers, ensure compliance, and meet sales goals.

Manage and grow mortgage referral networks and a sales team to generate mortgage applications and closed loan volume. Interview customers, advise on products/pricing, ensure application completeness and compliance with policies, recruit and develop loan officers, and maintain knowledge of guidelines and pricing strategies.

Wealth Advisors at Citizens help clients achieve financial goals through tailored wealth management strategies, proactive outreach, and relationship building with partners.

Lead end-to-end equity research publishing: editorial review, supervisory oversight, production, distribution, and regulatory compliance. Manage publishing systems and workflows, ensure FINRA adherence, partner with stakeholders, and build and coach a high-performing publishing team focused on quality, accuracy, timeliness, and continuous improvement.

Develop and maintain balance sheet forecasting models and related analytics. Perform data mining, segmentation, and statistical testing; monitor model performance and propose recalibration or redevelopment. Analyze mortgage/MSR prepayment, deposit and interest-rate behavior. Collaborate with Model Risk, Market Risk, and Treasury for validations, CCAR/DFAST, and balance sheet optimization using QRM and BlackRock Aladdin.

Embed with branch teams to observe operations and customer interactions, identify friction, and design practical end-to-end customer and colleague experiences. Translate insights into usable journeys, playbooks, service models, and interaction frameworks. Partner with operating model, technology, talent enablement, and change teams to pilot, validate, and scale designs that improve performance, adoption, and outcomes while balancing operational and regulatory realities.

The Senior Digital Content Management Partner develops and executes integrated content strategies, partners with teams for campaign execution, and ensures content is compliant and optimized across channels.

Execute control monitoring and testing across complex business lines, deliver automated key control indicators, assess control effectiveness, investigate control failures with First Line Risk, maintain regulatory knowledge, report testing progress and control opinions, and assist in training Monitoring and Testing colleagues.

Lead end-to-end governance and operational oversight of the GCC Operate Phase, driving operating model consistency, vendor and stakeholder management, SLA/KPI delivery, continuous improvement, and resource/financial optimization across global shared services.

The Mortgage Market Manager is responsible for managing a sales team, developing client relationships, and achieving mortgage sales goals. This role involves recruiting sales staff, advising customers on loan options, and maintaining compliance with regulations.

The CSI Regional Control Officer oversees Registered Reps, ensuring compliance with regulations through supervision, audits, and risk management. They collaborate with stakeholders to align control objectives with business goals.