Jobs at Citizens

Work on M&A, equity and debt transactions for digital infrastructure clients (data centers, fiber, broadband). Prepare financial models and valuations, conduct due diligence, draft pitch materials and transaction documents, support business development, and manage client interactions across deal execution.

Entry-level investment banking analyst supporting Equity Capital Markets and other CM&A groups. Responsibilities include financial modeling, valuation analyses, preparing transaction documents and pitch materials, and supporting deal execution across middle-market clients.

Lead the People Analytics function to deliver workforce insights, predictive models, and AI-driven solutions. Build and manage a high-performing analytics team, ensure HR data governance, partner with HR/IT and leaders, and translate complex analyses into actionable recommendations for executive decision-making.

Build and manage a branch-based wealth management practice through discovery, tailored financial planning, investment and insurance solutions, and partnership-driven business development to grow and serve high-net-worth clients.

Lead enterprise strategy projects end-to-end for Consumer, Commercial, and Private Banking. Drive strategic planning, competitive benchmarking, GenAI-enabled opportunity identification, and implementation roadmaps. Prepare executive-quality materials, present to ExCo and the Board, and mentor a small team while partnering with cross-functional leaders to translate analysis into actionable, high-impact recommendations.

Build and manage a branch-based wealth management practice by conducting client discovery, creating tailored financial plans, and leveraging internal specialists. Drive new business through partner relationships and proactive outreach, grow existing client relationships, and serve high-net-worth individuals with services including investment management, insurance, estate planning, and financial planning.

Provide day-to-day support to Wealth Managers, lead onboarding and service for new and existing high-net-worth clients, manage client relationships, and communicate investment updates, market insights, and performance reports.

Develop and manage a branch-based wealth management practice by conducting client discovery, creating tailored financial plans, driving new business development and referrals, collaborating with internal specialists (investment, insurance, estate planning), and servicing high-net-worth clients to grow relationships and client engagement.

Lead strategy and execution to prevent, detect, and disrupt digital fraud, scams, and money mule activity. Build and mentor data science and analytics teams, develop ML predictive models, partner with product, cyber, vendors, and risk teams, and drive prevention-first controls, compliance, and operational efficiencies across payments, onboarding, and authentication channels.

Lead delivery of a centralized CIAM platform to consolidate authentication across channels, drive OTP consolidation, and implement passwordless, adaptive authentication using passkeys, biometrics, device intelligence, and AI-driven risk signals. Partner with Security, Fraud, Digital, and Technology to set enterprise authentication standards, ensure omnichannel identity orchestration, drive adoption, and measure KPIs like authentication success, fraud loss, and conversion.

Lead delivery of a centralized CIAM platform to consolidate authentication across channels, drive OTP and passwordless strategies, embed risk-based and AI-driven identity intelligence, partner with Security/Fraud/Digital teams, ensure adoption and governance, and track KPIs for authentication success, fraud reduction, and customer experience.

Lead delivery of a centralized CIAM platform to consolidate authentication and identity verification across channels. Define roadmap for passwordless and risk-based authentication (passkeys, biometrics, device intelligence), embed AI-driven identity intelligence, drive OTP consolidation, ensure enterprise standards and governance, partner across Security, Fraud, Digital, and Technology, own delivery outcomes, adoption, and KPIs tied to fraud reduction and customer experience.

The Senior Data Engineer will design scalable data processing frameworks using Java and Apache Spark, manage data pipelines, and mentor junior engineers.

Lead delivery of a centralized CIAM platform, consolidating authentication and identity verification across channels. Define roadmap for passwordless, adaptive authentication (passkeys, biometrics, device intelligence), embed risk-based AI signals, drive OTP consolidation, align enterprise authentication standards, ensure operational readiness, and track KPIs for authentication success, fraud reduction, and customer conversion.

Lead design, build, and operate real-time, Flink-based streaming data platforms. Develop low-latency, stateful pipelines, enforce event schemas/contracts, ensure fault tolerance and observability, mentor engineers, and partner with architecture and compliance teams to deliver resilient streaming solutions for banking use cases.

Conduct financial forensic investigations into potential money laundering/BSA/AML violations using internal AML systems, referrals, and OSINT; assess risk, prepare SARs, document cases, liaise with law enforcement, and recommend customer actions while ensuring regulatory compliance and timely case resolution.

Lead a software engineering team to deliver scalable, reliable systems. Own delivery, technical quality, hiring and talent development, cross‑functional collaboration, and continuous improvement across modern front-end and back-end stacks and cloud environments.

Manage and improve corporate giving data systems: build and maintain Tableau/Excel dashboards, respond to ad hoc data requests, clean and govern community data, administer Bonterra/CyberGrants, and lead project management for giving programs and strategic initiatives while partnering with enterprise stakeholders.

Review and render decisions on non-traditional residential valuation products (PDR, hybrid, desktop, evaluations), ensure compliance with bank, Fannie Mae/Freddie Mac guidelines, document decisions, communicate with partners, escalate when necessary, and meet productivity and quality targets.

Lead identification, assessment, and remediation of technology and AI-related risks across systems, platforms, and third parties. Execute RCSAs and control testing, support audits and regulatory exams, analyze security telemetry to identify trends, and present executive-level risk reporting. Partner with technology and business leaders, improve risk frameworks, mentor analysts, and advise on emerging threats and control enhancements.