Jobs at Clear Visions, Inc., An RR Donnelley Company

Manage complex Electronic Archiving onboardings and enterprise data migrations (Archive360, ERA, ZL Tech). Lead client meetings, track quality metrics, provide status, risk assessments, escalate issues, and ensure timely delivery and compliance with records management policies.

Supervise daily records services operations (physical and electronic), manage staffing and workflow, ensure service quality and SLA compliance, handle client inquiries and escalations, support employee lifecycle (hiring, training, performance), and assist with P&L and client reporting.

Coordinate and prioritize office services workflow (reprographics, mail, intake, A/V, reception), delegate tasks, assist with complex or high-volume jobs, ensure quality assurance, produce reports, train staff, maintain equipment/logs, and provide excellent client service while escalating operational issues as needed.

Provide daily back-office services including reprographics, mail intake and delivery, equipment loading and basic troubleshooting. Prioritize and complete job tickets to meet contracted deadlines, perform quality checks, interact with clients, and support hospitality, facilities, A/V, and reception tasks as needed. Must handle confidential documents and lift up to 50 lbs.

Lead operations and service delivery for records management accounts, overseeing team lifecycle, SLAs, workflow, P&L, client relationships, continuous improvement, staffing, reporting, and contract compliance to ensure high client satisfaction and operational excellence.

Lead client account operations to ensure service delivery, manage P&L and staffing, drive continuous improvement, develop and manage teams, own client relationships and reporting, and support onboarding/implementation for new business.

Perform reprographics, mail, and general office services: accept, process, quality-check, and deliver jobs on schedule; troubleshoot equipment; load supplies; handle phone/email inquiries; interact with clients; follow policies and logs; lift up to 50 lbs; prioritize workflow and escalate issues to supervisors as needed.

Provide daily back-office services including reprographics, mail intake and processing, basic A/V and hospitality support, equipment loading and troubleshooting, quality assurance, client interaction, and meeting contracted deadlines while following site procedures and safety rules.

Lead and direct onsite legal services operations supporting law firm clients. Oversee account managers and supervisors across print, mail, digital, reception, hospitality, and compliance. Accountable for service delivery, financial performance, SLA attainment, process improvement, reporting/analytics, staffing, performance management, and client satisfaction.

Serve as front-desk lead handling multi-line phones, greeting visitors, routing calls, and providing high-level reception and administrative support. Maintain logs/tracking tools, handle confidential documents, troubleshoot office equipment/software, meet deadlines, perform QA, train junior staff, and support office teams to ensure excellent client-facing service.

Provide daily back-office services including reprographics, mail intake and processing, basic A/V and hospitality support; meet deadlines, troubleshoot equipment, perform quality checks, interact with clients, and follow site policies.

Greet visitors, answer and route multi-line phone calls, provide high-level support to staff and clients, troubleshoot basic equipment, prioritize workflow, handle confidential documents, meet deadlines, and perform additional administrative tasks in a fast-paced, on-site office environment.

Lead a small onsite team providing document production and secretariat support. Oversee workflows, quality control, client relations, staffing, training, governance materials, and continuous process improvements while acting as a hands-on supervisor.

Coordinate intake, prioritization, and production of client presentation requests; perform advanced presentation design, formatting, proofreading, and QA; train and coach team members; manage workflow, deadlines, and client communication to ensure timely, high-quality deliverables.

Answer multi-line phone system calls, greet visitors, provide front-desk support, handle confidential documents, troubleshoot basic equipment, prioritize workflow, meet deadlines, and support staff and clients in a fast-paced, on-site environment.

Operate reprographics and mailroom services including digital copy, mail handling, quality assurance, basic equipment troubleshooting, and client communication. Meet deadlines, prioritize workflow, lift up to 50 lbs, and follow client and company procedures.

Plan and coordinate meetings and conferences, manage room reservations and vendor escalations, handle AV/IT and F&B needs, communicate with clients, produce event reports, oversee setup and site inspections, and delegate tasks to hospitality staff.

Lead and develop a regional B2B sales team to meet revenue, profit, and expense targets. Recruit, train, coach, and manage sales reps; create regional business plans; maintain forecasts and CRM records; build multi-level client relationships; prepare proposals and RFP responses; support implementation of products and services; monitor market and competition; ensure customer satisfaction and cross-functional collaboration.

Coordinate and prioritize office services workflow across reprographics, mail, reception, A/V and facilities. Delegate tasks, assist with large or complex jobs, ensure quality control, produce reports, handle intake, train staff, maintain equipment/logs, and provide client-facing customer service while following policies and safety requirements.

Lead front-of-house team delivering reprographics, mail, reception, AV, hospitality and administrative services. Supervise staff, manage timekeeping, intake and prioritize jobs, ensure quality and deadlines, handle client issues, produce reports, train employees, maintain equipment, and follow site policies. Must lift up to 50 lbs.